Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
116 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
Contact Dealership

1021 US-211 West

Luray, VA

22835

Directions

By Type

Showing 116 reviews

May 21, 2023

Service was very fast! In and out in less than a hour. They even found a recall that I did not know about, and addressed that as well. I drive by three other Ford dealershi More

by dshaw8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Marlow Ford responded

Thank you for your fantastic feedback! We're thrilled to hear that our service was lightning-fast, getting you in and out in less than an hour. Efficiency is our middle name! We're also glad that our diligent team discovered a recall that you weren't aware of and took care of it for you. Safety first! It's an honor to have you choose us over other Ford dealerships, and we appreciate your trust in our services. We look forward to serving you again in the future with the same speed and exceptional care. Safe travels until then!

Helpful
May 19, 2023

Great service ! Friendly Easy to get an appointment with . Car back in timely manner , location More

by Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Marlow Ford responded

Thank you for your awesome review! We're thrilled to hear that you had a great service experience with us. Our friendly team is always here to assist you with a smile. We understand the importance of convenience, so we make it easy to schedule an appointment to fit your schedule. Time is valuable, and we're delighted that we were able to return your car to you in a timely manner. As for our location, we strive to provide a convenient and accessible place for our valued customers. Thank you for choosing us, and we look forward to serving you again with the same level of excellence!

Helpful
May 18, 2023

A great place to get my service done. They even pick my vehicle up and drop it off More

by JWPAINTER1@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
May 22, 2023 -

Marlow Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our place is a great choice for getting your service done. We understand that convenience is key, so we offer the extra perk of picking up and dropping off your vehicle. It's our way of making your experience as seamless and hassle-free as possible. We appreciate your support and look forward to serving you again in the future. Happy motoring!

Helpful
May 16, 2023

Always great mechanics, Darrell always good & quick to schedule and to explain any repairs & very, very polite. Also, Darlene is very friendly and just like sunshine there. More

by Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Marlow Ford responded

Thank you for your amazing feedback! We're thrilled to hear that our mechanics have consistently provided you with great service. Darrell is a valued member of our team, and we're glad to know that he is prompt in scheduling and explaining repairs while maintaining a high level of politeness. Darlene is a ray of sunshine, and we're delighted that her friendly demeanor adds to your positive experience. We appreciate your kind words and your continued trust in our team. We look forward to serving you in the future with the same level of excellence and warmth.

May 17, 2023 -

Queen responded

We own two wonderful vehicles that we bought at marlowe ford & plan to forever get service done there. No place better.

Helpful
May 15, 2023

First time i had the courtesy folks involved in picking up my truck and delivering it when they had completed work this was a huge help to me and i was very grateful More

by EMSDRIVER456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Marlow Ford responded

Thank you for sharing your feedback. We're thrilled to hear that our courtesy service of picking up and delivering your truck was a huge help to you. We understand the value of convenience and strive to make our customers' experience as smooth as possible. We appreciate your business and are grateful for your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.

Helpful
May 14, 2023

Awesome service quick in and quick out. Very professional and easy to work with. Would highly recommend them. Thanks for your help. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marlow Ford responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great visit and that our team provided you with excellent service. We pride ourselves on being professional and efficient, and we're glad that we could make the process easy for you. Thank you for recommending us to others, and we look forward to serving you again in the future!

Helpful
May 14, 2023

What a great place to have our vehicles serviced, very easy to deal with and always pleasant. More

by dgreer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marlow Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our service team. Providing excellent service in a friendly and easy-to-deal-with manner is what we strive for, and we are delighted that we met your expectations. We look forward to continuing to provide you with top-notch service for all your vehicle needs.

Helpful
May 14, 2023

Had a very good experience with salesman and manager. Will recommend Marlow Ford to everyone. More

by Bowmansr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marlow Ford responded

Thank you for taking the time to leave us this great review! We are thrilled to hear that you had a positive experience with our sales team and that you would recommend us to others. It is always our goal to provide exceptional service and help our customers find the right vehicle for their needs. Thank you again for choosing Marlow Ford!

Helpful
May 12, 2023

Marlow Ford and the staff always make me feel welcome and I am in and out so quickly. Who ever knew buying a car would be so quick and comfortable Thank you marlow ford for making my experience So easy More

by bboolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Lineweaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Stombock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marlow Ford responded

Thank you Lynne and Walker for sharing your positive experience with us! We are thrilled to hear that you found our staff to be welcoming and efficient. At Marlow Ford, we strive to make car buying and servicing as easy and stress-free as possible. We appreciate your business and look forward to seeing you again soon!

Helpful
May 12, 2023

Best Ford Service Department you can take your vehicle too. Excellent and awesome job, repairs, and super friendly staff. I drive 45 minutes just to have them work on my Ford! More

by rebilbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marlow Ford responded

Thank you so much for taking the time to leave us this awesome review! We're thrilled to hear that you had such a great experience with our service department and that our staff was able to provide you with excellent and friendly service. We're honored that you trust us with your Ford and are willing to drive 45 minutes to come see us. We look forward to serving you again in the future!

Helpful
1
...
9
10
11
12