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Marquardt of Barrington Buick GMC - Service Center

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3 Lifetime Service Reviews

1421 South Barrington Road, Barrington, Illinois 60010

3 Reviews of Marquardt of Barrington Buick GMC - Service Center

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May 05, 2015

"It's the little things that make a huge difference!! "

- DLG

I have been looking for a newer model car with a few features which were lacking on my 2012 Buick Verano. I definitely needed a rear camera, warning lights on the rear view mirrors, I needed the car to be 'dog friendly.' I drove to Marquardt for an oil change and one of the Salesmen, Miguel Sanchez, approached me and very patiently went over the upgraded features on the 2015 Verano which I was looking at. As I was thinking of a vehicle with a higher sitting position and the 'feel' of a SUV, he offered me two test drives: one in the Encore (an overnight test trial), the other in a Denali which I drove home and back the next day without any pressure to purchase either model. I liked both of the cars I was shown; but having owned a Verano, I kept thinking perhaps I needed to test drive the newer model. It only took a drive once around the building and I was sold on it. Miguel answered many questions I had without wanting to be 'elsewhere.' Carey Lynch was present and gave me advice on leasing vs purchasing a vehicle because of my history of not wanting to maintain an aging car; and within minutes, she gave me prices to ponder! Then the leasing agent, Tim Holloway, explained the lease details in less than 10 minutes and answered a few questions that I was always curious about when leasing. There are many extra benefits besides the red licorice snack jars when you buy from this dealership. A valet service, free car washes, a specific amount of time for included 'maintenance' and 'oil changes,' and friendly, unhurried service department personnel!! Please stop in and visit this dealership! The waiting rooms on both levels are spotless and they have free sodas, TV, reading materials, and coffee!! I will definitely return to Marquardt for any further purchases and I know from experience the 'wait time' for routine work can be excessive in some dealerships. Yet, not here!! PS: Petsmart has a bucket and/or bench seat cover for your critter and the back seats in most models can be flattened for carrying a critter or a crate!!

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Yes
February 10, 2015

"Exceptional Service Center!"

- JC

Not only do they know their vehicles-they provide exceptional customer service! Thanks to Lino, Justin, and Alex for taking care of me from start to finish!

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Yes
Employees Worked With
Lino, Justin, and Alex
August 03, 2014

"Went in for an oil change"

- Irene Warsaw

Simple as that, went in for an oil change and came home with a new car thanks to a great salesman named Tom and previous trips to their service dept who goes out of their way to make sure the customer is happy. We had previous dealings with most of the employees from Woody's in Elgin., like Carey Lynch who goes out of her way for customers. They are now in Barrington and we are thrilled.

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Yes
Employees Worked With
Other Employees : Tom Ostrow
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