Martin Chevrolet

Good experience. Very good customer relations. All work finished as promised. I love this place! Very good customer relations. All work finished as promised. I love this place! More

Had ceramic coating and small dent repair on our 2026 equinox Communication was great as always equinox Communication was great as always More

As always, the service department at Martin Chevrolet came through exceptionally well. I had not called for an appointment, they took me in early afternoon and had my car completed, washed and ready to g came through exceptionally well. I had not called for an appointment, they took me in early afternoon and had my car completed, washed and ready to go in less than 2 hours. More

Friendly, great teamwork! ! From dropping off to picking up my car was a pleasure including the wonderful porters who wash my car and take me to work! ! From dropping off to picking up my car was a pleasure including the wonderful porters who wash my car and take me to work! More

Martin Chevrolet is the Best Service Department, Ive Ever Had,and Ralph is the Best!. Johnny Marlowe Had,and Ralph is the Best!. Johnny Marlowe More

Great customer service and very polite. Clean area where you wait for your cat. Teport bery informative Clean area where you wait for your cat. Teport bery informative More

I recently purchased a brand-new 2026 Chevrolet Silverado from Martin Chevrolet. Overall, the dealership treated me fairly, and I appreciate the discount they worked to get me. This review is intended as con from Martin Chevrolet. Overall, the dealership treated me fairly, and I appreciate the discount they worked to get me. This review is intended as constructive feedback for my salesperson, Luke. When I walked into the dealership that afternoon, I already knew exactly what I wanted. I introduced myself, gave Luke my business card, and explained that I am a certified Daimler, Freightliner, Isuzu, Cummins, Detroit Diesel, and Western Star Service Manager. I also told him that my family has always been loyal Toyota customers and that this was his opportunity to earn our future business and change that. Luke was friendly, and I could tell he worked hard to get me a better deal. However, I don't think he fully understood what I was trying to tell him. Selling me the truck was actually the easy part—I had already decided what I wanted before I arrived. Where I think Luke needs to grow is understanding that customer service doesn't end when the paperwork is signed. Within the first few hundred miles, I started experiencing issues with the truck, including problems with the infotainment/Bluetooth system. I reached out to Luke expecting him to follow up or coordinate with the service department. That follow-up never happened. Instead, I ended up taking the truck to another Chevrolet dealership for warranty repairs. Now, with less than 300 miles on the truck, the driver's seat is being replaced under warranty due to a defect, and the infotainment system is being repaired because of a known service bulletin related to Bluetooth and infotainment operation. None of this is Luke's fault. He didn't build the truck. However, this was the moment where he had an opportunity to go above and beyond by checking in, helping coordinate with service, or simply calling to make sure I was taken care of. Luke is young and has potential. He works hard, and I believe he'll become an excellent salesperson with more experience. My advice would be to remember that the sale is only the beginning of the relationship. Following up after delivery is what turns a one-time buyer into a lifelong customer. I genuinely hope he takes this as constructive feedback, because I believe he has the ability to become a great salesperson. More

This dealership has integrity. They genuinely care about their customers. The service department is amazing! They genuinely care about their customers. The service department is amazing! More

We love Martin Chevrolet. This is the very first time we have found a dealership with integrity This is the very first time we have found a dealership with integrity More

I waited 2 hours fir them to do a diagnostic test of which most was done the last time I was in. A little redundant. I was driven home by a porter while they worked on my car (Francisco, I think was his which most was done the last time I was in. A little redundant. I was driven home by a porter while they worked on my car (Francisco, I think was his name). And was picked up again when it was done. Since I already knew about Sunbit, I was able to pay for the work. More