Jacob Murzyn
Jacob Murzyn at Martin Chevrolet

Jacob Murzyn

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.8
13 Reviews
4.8

13 Reviews

Write a Review

13 Reviews of Jacob Murzyn

June 26, 2026

Dealership Rating
Employee Rating

Their service team is amazing. Ralph is the man!! Always willing to go the extra mile! More

by EVERTBAILEY410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 19, 2026

Dealership Rating
Employee Rating

On time service Well behaviour Fast communication Fast checking any requirements or need to be part change More

by patelparas99
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Jun 19, 2026

Martin Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! Your wonderful feedback and rating mean a lot to us. Come see us again for any future needs! - Martin Chevrolet

June 17, 2026

Dealership Rating
Employee Rating

Paul is a great mechanic and glad Martin Chevy employs him. He always does a thorough diagnosis, repair and maintenance. More

by dar322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Martin Chevrolet responded

Thank you for the great review! We couldn't agree more! We'll be sure to pass along your kind words to Paul. Mechanics like Paul don't come with a warning light when they're doing an outstanding job, but reviews like yours help us recognize it! Thanks for trusting Martin Chevrolet with your vehicle, and we look forward to seeing you again. - Martin Chevrolet

June 14, 2026

Dealership Rating
Employee Rating

Kept me informed, came in under the estimate and provided transportation to pick up my vehicle. Excellent service More

by Craigsjohnson2003
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Jun 16, 2026

Martin Chevrolet responded

Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to helping you again in the future! - Martin Chevrolet

May 26, 2026

Dealership Rating
Employee Rating

Fast and efficient. Excellent communication and transparency from Jacob. Jacob got me in and out on a busy Saturday without any delay. I was informed the entire time. More

by John Nemec
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Jun 03, 2026

Martin Chevrolet responded

John, Thank you for your kind review about Jacob and your experience here for service on your vehicle. We really appreciate you feedback and your business! Come see us again for any future needs! - Martin Chevrolet

May 23, 2026

Dealership Rating
Employee Rating

Always a pleasure to deal with. Courteous staff, professional I have been dealing with Martin Chevrolet for 10 plus years, never a bad experience More

by mikedkohler63
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Jun 03, 2026

Martin Chevrolet responded

Thanks Mike! We appreciate you choosing Martin Chevrolet and look forward to helping you for many more years to come! - Martin Chevrolet

May 21, 2026

Dealership Rating
Employee Rating

Service Team was Great. Stayed in communication with us and are very helpful. Love Martin Chevrolet More

by lillyunique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso

Jun 03, 2026

Martin Chevrolet responded

Thank you! We really appreciate your kind words and feedback! See you again next time! - Martin Chevrolet

May 21, 2026

Dealership Rating
Employee Rating

My experience was pleasant, Jack was very patient with me and knowledgeable. Explained everything I needed to know. Made sure to accommodate me in getting me home and returned back to pick up my car when rep More

by janecadena75
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Jun 03, 2026

Martin Chevrolet responded

Thank you for your kind words! We're delighted to hear that Jack provided a pleasant service experience and took the time to explain everything clearly. We know how important it is to keep our customers informed and make the repair process as convenient as possible, so we're glad the transportation accommodations helped make things easier for you. We'll be sure to share your compliments with Jack. Thank you for choosing Martin Chevrolet, and we look forward to serving you again in the future! - Martin Chevrolet

May 21, 2026

Dealership Rating
Employee Rating

Friendly staff, from the minute we walked in the door the whole process was smooth and easy. More

by Landonsharp08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Savodge, Jose Sanchez

Jun 03, 2026

Martin Chevrolet responded

Thanks for the great review! Hearing that you had a smooth and easy experience is such a great compliment! Come see us again for any future needs! - Martin Chevrolet

May 19, 2026

Dealership Rating
Employee Rating

The part that I needed for the warranty repair was ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and fi More

by jjstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Martin Chevrolet responded

Thank you for taking the time to share your experience. We sincerely apologize for the lack of communication regarding your warranty repair and for the frustration this caused. Having to follow up on the status of an ordered part is not the level of service we aim to provide, and we understand why this would be disappointing, especially since you have experienced a similar issue before. We also understand your concerns regarding the warranty claim process and the confusion surrounding the documentation needed for the repair. While we're glad the repair was ultimately completed, we recognize that the overall experience fell short of your expectations. Your feedback is valuable and helps us identify areas where we need to improve our communication and follow-up processes. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our team. - Martin Chevrolet

1

Dealership Inventory (192 Vehicles)

new 2026 Chevrolet Equinox car
2026 Chevrolet Equinox
new
Summit White exterior
CVT
Front-wheel Drive
new 2026 Chevrolet Trax car, priced at $25,001
2026 Chevrolet Trax
new
Summit White exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 1500 car
2026 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
new 2027 Chevrolet Equinox car
2027 Chevrolet Equinox
new
Radiant Red exterior
Automatic
Front-wheel Drive
used 2023 Chevrolet Equinox car, priced at $26,012
2023 Chevrolet Equinox
used
Summit White exterior
Automatic
All-wheel Drive
used 2023 Chevrolet TrailBlazer car, priced at $20,957
2023 Chevrolet TrailBlazer
used
Mosaic Black Metallic exterior
CVT
Front-wheel Drive