Jacob Murzyn
Jacob Murzyn at Martin Chevrolet

Jacob Murzyn

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of Jacob Murzyn

October 01, 2026

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Employee Rating

Slow hour and a half oil change Long wait time for oil change Too slow More

by ZJS36
Recommend Dealer
No

Other Employees Tagged: Jacob Murzyn

September 27, 2026

Dealership Rating
Employee Rating

I had my truck in for service. They did the service and then there were some things that weren't put back together correctly , then brought the truck back in and they without charg More

by CHRISDIESCHBOURG
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Oct 02, 2026

Martin Chevrolet responded

Thank you for sharing your experience. We’re glad we were able to correct the concerns from your original visit at no charge and keep you informed throughout the process. We’re sorry to hear you’re still experiencing an exhaust smell and understand your frustration regarding the diagnostic charge. We appreciate your feedback and the opportunity to address your concerns. - Martin Chevrolet

September 13, 2026

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Good communication at each step of my service and the staff I spoke to were friendly and polite! More

by ljsamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Martin Chevrolet responded

Thank you for the great feedback! We’re glad our team kept you informed throughout the service and made you feel welcome along the way. We appreciate your business! - Martin Chevrolet

September 11, 2026

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Employee Rating

Always able to find something that needs to be done in addition to the oil change I came in for. More

by 4hapng
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Sep 23, 2026

Martin Chevrolet responded

We understand your frustration. Our goal is always to keep you informed about your vehicle’s needs without adding unnecessary pressure. We appreciate your feedback and your continued business. - Martin Chevrolet

September 03, 2026

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Employee Rating

Paul Baumgartner was very professional and informative. I was able to speak with him while he was working on my Corvette. I will not let anyone else work on my car. He is very well known in the Corvette ci More

by chuckviviano
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Sep 23, 2026

Martin Chevrolet responded

Chuck, Thank you for the fantastic feedback! It’s great to hear that Paul took the time to explain the work and let you be part of the experience while he was working on your Corvette. His knowledge and passion for Corvettes really set him apart, and we’re lucky to have him on our team. We truly appreciate your trust in Paul and Martin Chevrolet! - Martin Chevrolet

August 28, 2026

Dealership Rating
Employee Rating

Quick and efficient! I love the Crystal lake Chevy dealership. They're always so friendly and attentive. I showed up early for my 11am service appointment and yet they to More

by briannetesch
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Sep 02, 2026

Martin Chevrolet responded

Thank you for the great review! We’re so glad we could get you taken care of quickly and efficiently, even with your early arrival. We truly appreciate your kind words about our team and your continued support of Martin Chevrolet! - Martin Chevrolet

August 11, 2026

Dealership Rating
Employee Rating

Very nice! David Savodge was a joy to work with. He deserves a raise! He is outstanding More

by mjbbob
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Aug 19, 2026

Martin Chevrolet responded

Thanks for the 5 stars! We will be sure to pass along your kind words to David! Take care and drive safe! - Martin Chevrolet

August 08, 2026

Dealership Rating
Employee Rating

Always nice working with the Service Team. Everyone is professional, courteous and informative! Thank You! More

by avancona@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Aug 11, 2026

Martin Chevrolet responded

We appreciate the 5 stars! Thank you for trusting our Service Team to take care of your vehicle. - Martin Chevrolet

August 08, 2026

Dealership Rating
Employee Rating

Always nice working with the Service Team. Everyone is professional, courteous and informative! Thank You! More

by avancona@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Jacob Murzyn

Aug 11, 2026

Martin Chevrolet responded

We appreciate the 5 stars! Thank you for trusting our Service Team to take care of your vehicle. - Martin Chevrolet

July 28, 2026

Dealership Rating
Employee Rating

Courteous, knowledgeable, and trustworthy staff. They treat me and my car with great care. Great service. More

by mszafranski0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Martin Chevrolet responded

We’re grateful for your 5-star rating! Thank you for choosing Martin Chevrolet and allowing our team to keep your vehicle running its best. - Martin Chevrolet

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