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Martin Chevrolet

Crystal Lake, IL

4.6
2,477 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,477 reviews

April 09, 2026

Lack of communication and follow up both with initial issue and subsequent issue. Waiting on an out of stock part and have to call for updates. Left a voicemail for service manager and never got a call b More

by kme80
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Apr 28, 2026 -

Martin Chevrolet responded

Thank you for your feedback. We sincerely apologize for the lack of communication and follow-up you experienced during your visit. This is not the level of service we aim to provide. We also regret the confusion regarding pricing. After reviewing your case, we identified and corrected the error in the original quote, and we understand how frustrating that situation must have been, especially combined with the delay for the out-of-stock part. Your concerns about the missed callback have been addressed internally to ensure better responsiveness moving forward. We appreciate you bringing this to our attention, as it helps us improve. If there’s anything further we can do to make this right, please don’t hesitate to reach out to us directly. - Martin Chevrolet

April 09, 2026

Communication was held throughout the 2 hours I was there waiting. In addition to the oil change, my wheel alignment was repaired. Great job! More

by corinne9955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Martin Chevrolet responded

Thank you for your feedback! We're glad to hear you were kept informed throughout your visit and that everything—from the oil change to the wheel alignment—was taken care of. We appreciate you choosing us and look forward to helping you again next time! - Martin Chevrolet

April 08, 2026

We love Martin Chevrolet we are returning customers we just bought another car there. Mike Lakhani has helped us twice wonderful salesman and very helpful.made us feel like at home. Took his time to show More

by federicogomez37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Martin Chevrolet responded

Thank you so much for your continued support! We truly appreciate having you as returning customers! We're thrilled to hear that Mike Lakhani provided another great experience and made you feel right at home. Taking the time to go over every detail is exactly the level of service we strive for. Enjoy your new vehicle, and thank you for the recommendation. - Martin Chevrolet

April 08, 2026

I had a great service visit to Martin Chevrolet. My customer service representative was Jack. He was very nice, explained everything perfectly. He even arranged a loaner car for me so I could pick u More

by jbk1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Martin Chevrolet responded

Thank you so much for the amazing review! We're thrilled to hear that you had such a great experience with Jack. He truly goes above and beyond to take care of our customers. From arranging a loaner to keeping you informed and making sure everything was just right at pickup, it’s great to know his efforts made a difference. We really appreciate your kind words and your trust in us. 10 out of 10 means a lot! Thank you, and we look forward to seeing you again next time! - Martin Chevrolet

April 07, 2026

Terrible ! !! Terrible, terrible, terrible!!! I will never come back. They want to charge more than has been said. More

by Crazz83
Recommend Dealer
No
Apr 08, 2026 -

Martin Chevrolet responded

Thank you for your feedback. We’re sorry to hear about your experience. We always aim to be clear and upfront about pricing, so this is not something we want any customer to feel uncertain about. We’d really appreciate the opportunity to learn more. Please feel free to reach out to us directly so we can better understand what happened and help make things right. - Martin Chevrolet

April 07, 2026

Our Family has grown to trust and respect this dealership! Luke was a terrific salesman and listened to our needs and helped the process move efficiently! We will be returning for our next purchas More

by chpeas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Eckhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Martin Chevrolet responded

Thank you so much for your kind words and continued trust in our dealership. We're thrilled to hear that Luke provided such a great experience by listening to your needs and helping make the process smooth and efficient. We look forward to welcoming your family back for your next purchase! Thanks again! - Martin Chevrolet

April 06, 2026

They were easy to work with. The transaction was fast. They offered extras but did not push them. More

by Sriley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Eckhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Martin Chevrolet responded

Thank you for your feedback! We're happy to hear that your experience was smooth and efficient. Our team strives to make every transaction quick and hassle-free while offering options that might add value. We appreciate you choosing us and hope to work with you again in the future! Enjoy your new ride! - Martin Chevrolet

April 06, 2026

Clean, efficient service. Staff is friendly and helpful waiting area is great. Love the car washing and the texting system during service. More

by CFK
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
Apr 10, 2026 -

Martin Chevrolet responded

CFK, Thank you so much for your kind words! We're glad to hear you had a great experience with our team and enjoyed the waiting area. It's awesome to know the car wash and texting updates made your visit even more convenient. We truly appreciate your feedback and look forward to seeing you again! - Martin Chevrolet

April 03, 2026

Brought my car in for a recall and check engine light. Paul had the car back to me in about 1 hour and walked me through the check engine light issue. Paul is extremely knowledgeable about Corvette's and More

by Scott
Recommend Dealer
Yes
Employees Worked With
Ociel and Paul B
Apr 10, 2026 -

Martin Chevrolet responded

Scott, We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

April 03, 2026

Everyone was kind and got the work done that was needed. Told us what to do for another issue I had More

by grantjacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Martin Chevrolet responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. - Martin Chevrolet