Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Ralph Stalesky is great. Always greets me with a smile and does a great job communicating with me! Always greets me with a smile and does a great job communicating with me! More
Good people clean shop and they keep their word and do exactly as they say exactly as they say More
Service Team was Great. Stayed in communication with us and are very helpful. Love Martin Chevrolet Stayed in communication with us and are very helpful. Love Martin Chevrolet More
My experience was pleasant, Jack was very patient with me and knowledgeable. Explained everything I needed to know. Made sure to accommodate me in getting me home and returned back to pick up my car when rep and knowledgeable. Explained everything I needed to know. Made sure to accommodate me in getting me home and returned back to pick up my car when repairs were done. More
Always great and professional! Customer service is top, all of the people from service to seals and managers are so professional and kind of people that understand your needs ! I'l Customer service is top, all of the people from service to seals and managers are so professional and kind of people that understand your needs ! I'll continue to do business for sure More
Friendly staff, from the minute we walked in the door the whole process was smooth and easy. whole process was smooth and easy. More
Fantastic! Customer friendly great guy! Ralph delivered a fantastic customer experience. He was helpful and explained the needed fix clearly and looked for ways Customer friendly great guy! Ralph delivered a fantastic customer experience. He was helpful and explained the needed fix clearly and looked for ways to help reduce cost (coupons etc) More
The part that I needed for the warranty repair was ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and fi ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and find out that it was actually in parts. This is not the first time this has happened with Martin Chevrolet. When I arrived with my vehicle, to have the third brake light on the top of the Silverado cab replaced, the service advisor, looked at it and said I don't see any water in it. In order for us to submit this as a claim, we need to have a picture of it with the water in it. And I replied, you should've taken that picture back in March when you had it here and there was water in it and you ordered the part. That said, they went ahead and supposedly fixed it and charged the repair. they do a good job, when they do it. They do a good job when they're aware that they're supposed to do a good job, but the customer shouldn't have to follow up and see that part is there. I've had to do this twice. This truck only has 34,000 miles on it and the warranty repairs, mixed with the Service has definitely turned me off to Chevrolet. More
Great dealership. Purchased last two vehicles here and had last 3 vehicles serviced here. Very Happy with dealership and product and service Purchased last two vehicles here and had last 3 vehicles serviced here. Very Happy with dealership and product and service More
Friendly and helpful, walked us through what to expect and escorted us to the cashier to secure our rental car. and escorted us to the cashier to secure our rental car. More








