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Martin Chevrolet

Crystal Lake, IL

4.6
2,424 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,424 reviews

December 13, 2025

Ralpf was very good. The real test came when he got extended warranty out of the glove box. When I picked up the car opened the glove box and it didn't get lost. More

by RICHTERROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2025 -

Martin Chevrolet responded

Thanks for your praise and kind comments about our team. Thank you again for the great review! - Martin Chevrolet

December 10, 2025

I would not go to any other dealership your employees are the best I will be buying my next car from Martin More

by FLLD81
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Dec 22, 2025 -

Martin Chevrolet responded

We are so pleased you enjoyed your visit to Martin Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

December 10, 2025

I traded in my vehicle and purchased a slightly used one from Martin Chevrolet back in November of this year. Alex and Luke assisted me with my purchase. They were very helpful and upfront with the sales ne More

by gearheadred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Eckhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Martin Chevrolet responded

Thank you so much for this fantastic 5-star review and for sharing your experience with everyone! We are absolutely thrilled to hear that you’re loving your “new-to-you” BMW X5 and that Alex and Luke made the entire process so enjoyable and stress-free. Thank you again for choosing Martin Chevrolet and for your trust in us. We can’t wait to welcome you back for any future automotive needs – you’re part of the family now! - Martin Chevrolet

December 10, 2025

These trustworthy guys keep my beaters running without doing the "Wallet Flush" They do what needs to be done for the best long term outcome. More

by danmanusos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Martin Chevrolet responded

Dan, Thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

December 09, 2025

They diagnosed and fixed a problem with my vehicle that was previously neglected by another dealership. They were patient and informative on everything that needed to be done More

by jim.vecchio.1
Recommend Dealer
Yes
Dec 22, 2025 -

Martin Chevrolet responded

Jim, Thanks for your praise and kind comments about our team. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

December 08, 2025

I actually own a fleet vehicle that was shipped to me from out of state. Regardless, the service team at Martin has always been professional and my experience very positive. For my next car purchase, I More

by michaelsarallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Martin Chevrolet responded

Michael, Thank you so much for sharing your positive experience with us! We’re thrilled to hear it and can’t wait to see you again next time! - Martin Chevrolet

December 05, 2025

Had four new tires put on Had four new tires put on OC was my service advisor, but I do not know the technician who did it. Tires are awesome. More

by Mrkunde
Recommend Dealer
Yes
Dec 22, 2025 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care! - Martin Chevrolet

December 05, 2025

Chris did a nice job setting up a warranty covered replacement of my front and passenger side fender flares on my Colorado ZR2. He truly understood the importance to me of such a nice truck. The Techn More

by stathen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Martin Chevrolet responded

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

December 04, 2025

Kept leaving voice mails for a status update on if the repair was covered so I could get a rental with no response. I had to go to the shop to find out and he said it was aotuorized yesterday. So I had to More

by kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Martin Chevrolet responded

KC, Thank you for taking the time to share your feedback. We truly value hearing from our customers, even when we’ve fallen short. We’re genuinely sorry for the frustrating experience you had during your recent repair visit. Your comments have been shared directly with our service manager and Ralph so we can address this personally with the team and reinforce our commitment to timely updates and returning calls promptly. Thank you again for your patience and for giving us the opportunity to improve. We hope to welcome you back and deliver the level of service you deserve. - Martin Chevrolet

December 04, 2025

Great experience easy to talk to and negotiate with, I’ll definitely come back again! More

by Trey46th
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Martin Chevrolet responded

Trey, We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for the great review! - Martin Chevrolet

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