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Martin Chevrolet

Crystal Lake, IL

4.6
2,357 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent ...
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Today: 9:00 AM - 8:00 PM Closed Now
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,357 reviews

May 31, 2022

The workers are Very professional and courteous. The Prices are good and wait time is appropriate. More

by Jennifer Pugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 02, 2022 -

Martin Chevrolet responded

Jennifer, Thank you for your kind words and 5 star rating. We always welcome feedback and are glad you took the time to share with us. - Martin Chevrolet

May 31, 2022

The car was brought in to be worked on at the time the appointment was scheduled. Also it was finished in a timely manner. More

by emu21
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Blake Hill, Brad Nichols
Jun 02, 2022 -

Martin Chevrolet responded

Thank you for letting us know how the team here at Martin Chevrolet did! We appreciate you choosing us for your vehicle needs and look forward to seeing you again next time! - Martin Chevrolet

May 30, 2022

Professional Friendly Knowledgeable Clean facility excellent waiting room clean well lit rest room easy entry and exit ✌🏻 More

by Budman
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 02, 2022 -

Martin Chevrolet responded

Budman, We are very happy to hear that we were able to provide you with a professional and friendly service experience. We thank you for your business and look forward to your next visit! - Martin Chevrolet

May 28, 2022

Kept me informed of the process along the way. Very clean facility and car in clean order when I picked it up. More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Chiodo
Jun 02, 2022 -

Martin Chevrolet responded

Dale, Thank you for the excellent rating and review. We appreciate the feedback and hope you are enjoying your new vehicle! - Martin Chevrolet

May 28, 2022

Amazing customer service! Answered all my questions in a timely professional manner. Couldn't ask for a better experience! Would highly recommend to anyone for service to your More

by Mr.Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jun 02, 2022 -

Martin Chevrolet responded

Mr. Steele, We cannot thank you enough for taking the time to leave us such a glowing review! We truly appreciate your kind words for our staff and look forward to seeing you again in the future! - Martin Chevrolet

May 27, 2022

Everyone was nice and helpful. The only problem is when I left the check engine light is on. More

by aussiex2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
May 26, 2022

Modern and Professional…though I was expecting that by making an appointment for an oil change would not take upward of a 90 minute wait…. More

by Landjlentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Martin Chevrolet responded

We appreciate you leaving this honest feedback about your experience and for your patience with us. We always do our best to be as quick as possible but sometimes we fall short. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Please reach out if there is anything we can assist you with in the future. - Martin Chevrolet

More
May 26, 2022

Ralph , assistant service manager always very helpful and keep me updated on with service I should have done on my vehicle. The mechanics take excellent Care of my chevy trax. Thank you for always kee More

by lindaprzy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Martin Chevrolet responded

Linda, Safety is our first priority, especially when it comes to our customers and their vehicles. Thank you for trusting us with yours and for the excellent review and rating. Take care! - Martin Chevrolet

May 25, 2022

The facility for waiting was clean and for me to do my work, perfect… I found the staff to be, Ralph who greeted me to be Courtesy, friendly, efficient. Thank youMsrtin Chevrolet! More

by Vi 715
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgarden worked on my C5? And I travel
Jun 02, 2022 -

Martin Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Thanks for the great review. - Martin Chevrolet

May 25, 2022

This is my second car from Martin Chevy and the service I have received from sales, finance and service has exceeded my expectations! I have been recommending them to people. Would never go to another deal More

by J.TILLINGHAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Jun 02, 2022 -

Martin Chevrolet responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon - Martin Chevrolet

Jun 02, 2022 -

J.TILLINGHAST responded

I will never go to another dealership as long as I am still in Illinois

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