Dan Hoyland

Martin Chevrolet responded

Thank you so much for visiting us at Martin Chevrolet! We're thrilled to hear that you had a wonderful experience. Your feedback means a lot to us! We can't wait to assist you again in the future. - Martin Chevrolet

Martin Chevrolet responded

Your satisfaction is our top priority! Thanks for trusting us with your vehicle and again for taking the time to leave us this information about your recent visit. - Martin Chevrolet

Martin Chevrolet responded

We're absolutely thrilled to hear you had such a wonderful experience with us! Your kind words have brightened up our day, and we can't thank you enough for sharing your feedback. If there's anything else you need, just give us a shout – we're here for you. Looking forward to seeing you again soon. Take care and stay awesome! - Martin Chevrolet

Martin Chevrolet responded

We're absolutely thrilled that you've chosen a shiny new car from Martin Chevrolet! We just wanted to reach out and express our heartfelt thanks. We truly hope you're loving every second behind the wheel and that your new ride brings you endless joy on the road. Here's to countless happy adventures in your awesome new vehicle! - Martin Chevrolet

Martin Chevrolet responded

Chad, We're absolutely thrilled you keep coming back to us for both sales and service – it truly means the world to us. Your kind words just made our day! I'll be sure to pass along your lovely feedback to the whole crew; they'll be so excited to hear about it. Thanks a million for taking the time to write another fantastic review. We're eagerly looking forward to your next visit. Until then, take care and best wishes to you and your family! - Martin Chevrolet

Martin Chevrolet responded

We regret to hear that your recent experience with your vehicle and our service has not met your expectations. We would like to address the concerns you've raised to help clarify the situation. Upon the first instance when your vehicle had an issue with a gasket that had rolled, our team addressed and rectified the matter promptly and without any charge to you, ensuring that everything was functioning as it should. Subsequently, when you revisited our service center with a new concern, our technician conducted a thorough inspection and identified a separate issue that was unrelated to the previous gasket problem. We communicated the details of this new issue to you and provided our professional recommendation for repair. However, we understand that you requested Martin Chevrolet to cover the cost of the new repairs, suggesting that it was related to the initial service. We take pride in our integrity and the quality of our work, and we aim to provide accurate information to our customers. As such, it was explained that the new issue was distinct and separate from the previous one and, thus, could not be covered under the same terms. We would like to emphasize that while we empathize with your frustration and are keen to find a solution that is satisfactory, our business does not accept threats or attempts to coerce us into providing services. We believe in resolving matters through respectful dialogue and fair practice, not bullying or blackmailing as you clearly stated you would do to get your way in our meeting with you. Our commitment to our customers is to serve with honesty and excellence, and we extend our ongoing support to resolve this issue in a manner that is equitable for both parties involved. If you wish to discuss this further or explore the options available to you, please feel free to contact us directly at our service department. We value your patronage and hope to reach a positive outcome. - Martin Chevrolet

Martin Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! Feel free to reach out to us if you need anything at all. Have a wonderful day! - Martin Chevrolet

Martin Chevrolet responded

Mike, Thank you for this wonderful review and high star rating. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

Martin Chevrolet responded

We appreciate your positive feedback and recommendations!. We constantly aim to deliver superior service to all of our guests, and we're delighted to know that you had a wonderful experience at Martin Chevrolet! - Martin Chevrolet