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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,021 Reviews
Call Service Center (815) 459-4000

1,021 Reviews of Martin Chevrolet - Service Center

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April 25, 2023

This is an amazing dealership! The service is always top notch. Friendly staff and great work!! Would recommend to anyone!! More

by Abe D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
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May 10, 2023 -

Martin Chevrolet responded

Abe, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

April 21, 2023

5 Everyone was very helpful and understanding. They offered to hand wash my car and got it back to me quickly and sparkling clean! More

by Markmidwest
Recommend Dealer
Yes
Employees Worked With
5
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Apr 21, 2023 -

Martin Chevrolet responded

Thank you for bringing us your beautiful car to work on! We wish you many wonderful miles this summer driving season! - Martin Chevrolet

April 21, 2023

5 Oceil is always helpful and in good spirits. The dealership is conveniently located and close to my home. More

by hoening@comcast.net
Recommend Dealer
Yes
Employees Worked With
5
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Apr 21, 2023 -

Martin Chevrolet responded

We appreciate your feedback and are glad to hear that your experience with OC was positive! We eagerly await your next visit, but in the meantime, please stay safe and take care! - Martin Chevrolet

April 21, 2023

We had a good oil change experience, but the car wash was not really anything special or even a wash per say. More

by matyskas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
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May 10, 2023 -

Martin Chevrolet responded

Thank you so much for sharing your experience with our service visit! We truly appreciate it. If you happen to be around our area in the future, please do not hesitate to drop by - we'd be absolutely delighted to offer you a complimentary re-wash for your vehicle!  -Martin Chevrolet

April 20, 2023

Always friendly and giving prompt actions. Good to have a text message with an agent directly. More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Martin Chevrolet responded

Jun, Thanks for letting us help you out! We appreciate your business and hope to see you again next time you are in need of service or a new vehicle! - Martin Chevrolet

April 13, 2023

Customer service down to the technician were most helpful in the whole process on finding out what was wrong with my car More

by Fishmandan1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auto technician I think his name is John
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Apr 21, 2023 -

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and for this great review. We hope to see you again next time! - Martin Chevrolet

April 12, 2023

I am so impressed with the care and service I receive at Martin Chevrolet. Aaron and Craig did an outstanding job servicing my truck and keeping me informed about its progress. More

by thetrunkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Service Technician , Aaron Grassel
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Apr 21, 2023 -

Martin Chevrolet responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Martin Chevrolet with only the best there is to offer. It’s so lovely to hear that Aaron and Craig helped to make your experience such a positive one. - Martin Chevrolet

April 12, 2023

One word should do it excellent. The service writer Ralph was very helpful , explained everything that need to be done to my car. Keep me updated on the progress. More

by lindaprzy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph stalesky
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Apr 12, 2023 -

lindaprzy11 responded

Excellent service everyone's very helpful service writer Ralph knows what he's doing.

Apr 24, 2023 -

Martin Chevrolet responded

Linda, Thank you for taking the time to share your comments and feelings about Ralph. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

April 11, 2023

I’m very pleased with Martin, the people are great and the waiting room is a pleasant area.. John LaGrippe More

by jojohn355
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Martin Chevrolet responded

John, On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others, and we look forward to seeing you again next time. - Martin Chevrolet

April 11, 2023

Awesome place to buy a car from and to get your car serviced at ! Love the lifetime free oil changes ! My salesmen and the people in the service department are great to deal with ! More

by mikewallner12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Martin Chevrolet responded

Mike, We appreciate your enthusiasm for utilizing our complimentary oil change service! Thanks for the fantastic feedback! Looking forward to seeing you again. - Martin Chevrolet

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