Back

Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,021 Reviews

1,021 Reviews of Martin Chevrolet - Service Center

Sort by
June 29, 2022

Car ran fine when I brought in for oil change. Before I got home the engine light came on. I am wondering what your oil change kid screwed up. More

by CASHCOMESEASY2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Martin Chevrolet responded

Thank you for letting us know about your issue. We look forward to speaking with you soon to get your car back in to have the issue addressed. Please call us at your convenience so we can handle this concern for you! - Martin Chevrolet

June 28, 2022

Great communication from this department. They explain everything and do so respectfully. Top notch service! More

by MissJules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

MissJules, Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

June 28, 2022

Very helpful and supportive service writers, Brad and Ralph, and service manager, Duane. Most importantly, excellent Corvette mechanic, Paul. More

by sak007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

June 27, 2022

Very friendly & professional. The only dealer for us. Ralph in service is very helpful. Wouldn’t go anywhere else. More

by Cathyruther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Cathy, We are happy to pass along your kind words to Ralph. I am sure he will be pleased to know how highly you think of his service. If there is ever anything else that comes up, please give us a call or stop by! - Martin Chevrolet

June 27, 2022

My car was in for service recall and lube & oil. I brought my car in at 9:30 AM and it was there until 5:00 Pm. The recall work was never doen, only lube & Oil where finished. No one has called me t More

by CHUCKFINUCANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Blake from the service dept was amazing, great guy to work with, honest, up front and delivered on what he promised! More

by Bedc2564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

We're happy you found Blake to be so supportive during your experience here at Martin Chevrolet. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

June 25, 2022

Easy to schedule, did not wait too long and good service. Like the text messages as reminders, who I was working with and follow ups More

by nancyjfiebig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Nancy, Thank you for trusting us to service your vehicle and for this great review! Take care and drive safe! - Martin Chevrolet

June 25, 2022

Have never had a bad experience! The staff is amazing and goes above and beyond! More

by CrystalMarieM123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Crystal Marie, Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Thanks again! - Martin Chevrolet

June 24, 2022

All my cars are serviced by Martin Chevy! They do great work. I recommend them highly! More

by szostek1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Thank you for bringing all of your cars to us! Its great to hear that you trust our service team to take care of your whole fleet. We thank you for the great review and hope to see you again next time. - Martin Chevrolet

June 24, 2022

It was quick service and the staff members were kind and welcoming. I may trade my truck with them once i got my credit score back up higher. More

by Bat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Bat, Thanks for letting us know how we did. We appreciate you choosing Martin Chevrolet as we know there are a lot of competition out there. Take care and drive safe and let us know if there is anything further we can help you with! - Martin Chevrolet

...
69
...