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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,032 Reviews

1,032 Reviews of Martin Chevrolet - Service Center

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July 11, 2022

Always willing to answer questions regarding service for my Colorado. Friendly and get work done in the time frame promised. More

by 4hapng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Jul 21, 2022 -

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon! -Martin Chevrolet

July 08, 2022

If a part need fixing or replacing they tell you. If it doesn’t they don’t say it does. My service writer is Ralph and he is rock solid More

by kcv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Martin Chevrolet responded

Thank you for taking the time to let us know about your experience. We will be sure to pass along the kind words about Ralph! - Martin Chevrolet

July 07, 2022

Friendly service department and excellent communication regarding repairs. The mechanics do a great job with repairs/service needed on vehicles. More

by rekcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Martin Chevrolet responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for taking the time to let the world know about your positive experience. -Martin Chevrolet

July 07, 2022

Very nice staff. They keep you informed of what is going on. Everyone that I talked to in Service department were very helpful. Awesome staff!! More

by M_stoolman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 21, 2022 -

Martin Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care! -Martin Chevrolet

July 07, 2022

Friendly courteous and understanding Always answer the phone and give you the information you need to know More

by Tedsewruk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Martin Chevrolet responded

It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come see us for any future needs and thank you for the excellent review. -Martin Chevrolet

July 07, 2022

Service, service, service…. Ralph is always helpful, polite. We always get treated fairly and friendly. More

by Mattg4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Martin Chevrolet responded

Matt, Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do! -Martin Chevrolet

July 03, 2022

Service was done per quote and vehicle was delivered back to me in perfect condition. More

by JATIDABACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

July 02, 2022

Their service department is always professional and courteous. Never had an issue with any of my vehicles. More

by rob@cgrtech.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Jul 20, 2022 -

Martin Chevrolet responded

Rob, Thank you for letting us know how our service team did! We always appreciate the feedback and the team will be thrilled to hear yours! - Martin Chevrolet

June 29, 2022

Always friendly and courteous. Never pressure you too buy anything and always available to answer your questions. More

by david.mathis78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 01, 2022 -

Martin Chevrolet responded

David, Thank you for the kind review! Its great to hear your feedback. If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

June 29, 2022

As aways excellent service in the service department. Ralph and Blake are aways friendly and helpful. More

by cuchnamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 01, 2022 -

Martin Chevrolet responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience and will pass along your kind words about Ralph and Blake! - Martin Chevrolet

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