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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,021 Reviews

1,021 Reviews of Martin Chevrolet - Service Center

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June 23, 2022

Ralph is always on point. The team here is always polite. They all do great work More

by Mattg4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Matt, It's our commitment to ensure quality customer care and friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

June 22, 2022

Brad my service advisor was excellent. He kept me informed throught the process. All work was done perfectly. More

by minard01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Brad. We will be sharing your feedback with our team. - Martin Chevrolet

June 22, 2022

Very friendly employees, they work fast and are very good with their customers. They are fair in their prices. More

by SONIEGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Sonie, Thank you for leaving us this response! We're glad to hear you found our staff was so helpful. Please come see us for any future needs! - Martin Chevrolet

June 22, 2022

The service was awesome and fast. The staff was friendly and helpful. I would recommend Martin Chevy too every one. More

by craftyirish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We're looking forward to your next visit with us! - Martin Chevrolet

June 20, 2022

I had a great experience with the service department. OC was great to work with. More

by Phil_123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Thank you for the review. We hope to be of service to you again in the future! - Martin Chevrolet

June 14, 2022

They are friendly, efficient, patient, and make a person feel like their time matters to them. More

by gldonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Martin Chevrolet responded

It's because your time DOES matter to us! Thank you for choosing Martin Chevrolet and for letting us know how we did. Take care and we will see you next time! - Martin Chevrolet

June 13, 2022

They are always so friendly at Martin Chevrolet. I always have a great experience. My mechanic (Brandon Felt) is awesome. More

by maddynorwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jun 18, 2022 -

Martin Chevrolet responded

Maddy, We really appreciate your positive review and will make sure to let Brandon Felt know how awesome he is! Thanks again! - Martin Chevrolet

June 13, 2022

Very friendly and helpful staff I always have a good experience with Martin Chevy and I love the lifetime free oil changes. More

by tjmistretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jun 18, 2022 -

Martin Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! We hope to see you again soon for another lifetime free oil change! - Martin Chevrolet

June 12, 2022

I've been coming to Martin Chevrolet for 11 years and have had nothing but outstanding service. In recent years the service guys up front, especially Aaron and Ralph have been nothing short of excellent. More

by STUCKEY720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jun 18, 2022 -

Martin Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

June 09, 2022

Extremely communicative, Ralph did a great job explaining everything clearly and the service group did an outstanding job! More

by S.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

S.smith responded

Thanks Ralph and service department for a fabulous job servicing my truck!

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