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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,050 Reviews

1,050 Reviews of Martin Chevrolet - Service Center

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June 08, 2022

Everyone is friendly and efficient. They take their time answering any questions the customer has. More

by Slpd155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Martin Chevrolet responded

We're glad to hear you found our staff was so friendly and efficient! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

June 08, 2022

Dealt with Ralph last 2 visits. I appreciate his kind and patient attitude and love his honesty!! More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Martin Chevrolet responded

Shane, We couldn’t be happier that Ralph provided you with a great service experience. He is a real asset, and we are lucky to have him on the Martin Chevy Service team. Thanks for the wonderful review. - Martin Chevrolet

June 06, 2022

I have taken my cars to Martian Chevrolet, a few times and every time I go it is an amazing experience! Also the people there are very kind and welcoming. More

by Marisa.mouton23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Martin Chevrolet responded

Marisa, Thank you so much for the positive review! We're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit to Martin Chevy! - Martin Chevrolet

June 02, 2022

Always accommodating and very efficient. Blake in service bent over backwards to get my car fixed More

by MOSTROM2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Martin Chevrolet responded

Thanks for the great review! We're so glad that Blake was able to go above and beyond your expectations! We hope to be of service to you again in the future. - Martin Chevrolet

June 01, 2022

All the service Technicians that have helped service my car treat me with high respect. The work is done in the time given. I like the text updates. More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jun 02, 2022 -

Martin Chevrolet responded

Dawn, Thank you for your kind words! We are thrilled that you had a pleasant service visit! See you next time! - Martin Chevrolet

May 31, 2022

Service is ok, not really good at getting back when they say they’re going to More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jun 02, 2022 -

Martin Chevrolet responded

Bill, We are sorry to hear that you were not satisfied with the communication of our team. It's never our intention to keep anyone waiting when it comes to hearing news about their vehicle so we are so sorry you had to experience that. When you have a few minutes, could you give our service manager, Duane Hill, a call at 815-459-4000. We would like to hear more about your experience with our service team, - Martin Chevrolet

May 31, 2022

The workers are Very professional and courteous. The Prices are good and wait time is appropriate. More

by Jennifer Pugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 02, 2022 -

Martin Chevrolet responded

Jennifer, Thank you for your kind words and 5 star rating. We always welcome feedback and are glad you took the time to share with us. - Martin Chevrolet

May 31, 2022

The car was brought in to be worked on at the time the appointment was scheduled. Also it was finished in a timely manner. More

by emu21
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Jun 02, 2022 -

Martin Chevrolet responded

Thank you for letting us know how the team here at Martin Chevrolet did! We appreciate you choosing us for your vehicle needs and look forward to seeing you again next time! - Martin Chevrolet

May 30, 2022

Professional Friendly Knowledgeable Clean facility excellent waiting room clean well lit rest room easy entry and exit ✌🏻 More

by Budman
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 02, 2022 -

Martin Chevrolet responded

Budman, We are very happy to hear that we were able to provide you with a professional and friendly service experience. We thank you for your business and look forward to your next visit! - Martin Chevrolet

May 28, 2022

Amazing customer service! Answered all my questions in a timely professional manner. Couldn't ask for a better experience! Would highly recommend to anyone for service to your More

by Mr.Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jun 02, 2022 -

Martin Chevrolet responded

Mr. Steele, We cannot thank you enough for taking the time to leave us such a glowing review! We truly appreciate your kind words for our staff and look forward to seeing you again in the future! - Martin Chevrolet

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