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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,052 Reviews
Call Service Center (815) 459-4000

1,052 Reviews of Martin Chevrolet - Service Center

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February 20, 2022

Free car washes sold me on this dealer only toning out they don't run the car wash in the winter. More

by MARTYBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2022 -

Martin Chevrolet responded

Marty, Thank you for your feedback. We were not able to wash your car this time around because of the extremely cold weather but next time you are driving past and it's above 20° please stop in for a wash. We hope to see you soon! - Martin Chevrolet

February 19, 2022

Reliable, dependable, do as they say and only what said. Always text when I check in asking if I need anything. More

by maryloumjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
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Feb 25, 2022 -

Martin Chevrolet responded

Marylou, Thank you for letting us know how we did! We appreciate you choosing Martin Chevrolet. See you next time! - Martin Chevrolet

February 18, 2022

The service team is top notch and very nolagable and helpful and honest And willing to help. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2022 -

Martin Chevrolet responded

Jeff, Your wonderful feedback and rating mean a lot to us and we thank you for your kind words. We will be sure to let the team know you were pleased with their service! Drive safe! - Martin Chevrolet

February 18, 2022

Really good service, thank the staff for always staying professional. Would buy from them again. More

by ladonald59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2022 -

Martin Chevrolet responded

We're glad to hear you found our staff was so professional! Please don't hesitate to reach out to us if there's anything more we can do! Take care! - Martin Chevrolet

February 17, 2022

Great service, advisor was very helpful. Will be coming back again for all services here. More

by Anoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Report | Print
Feb 17, 2022 -

Martin Chevrolet responded

Thank you for making Martin Chevrolet your first choice for your vehicles service! We know there are a lot of places to choose from when it comes to making sure your car is in the best shape so we really appreciate you choosing us! Take care and drive safe! - Martin Chevrolet

February 16, 2022

Everybody made me feel good they treated me very well and it was a pleasure coming to your dealership More

by AJTURACEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Report | Print
Feb 17, 2022 -

Martin Chevrolet responded

It was a pleasure helping you out with the service on your vehicle. Thank you for the wonderful review and 5 star rating. Keep in touch! - Martin Chevrolet

February 15, 2022

Gentleman was polite and friendly. Took care of the oil change in a timely manner, and washed my car ….. and love the free water and/or coffee/tea service …. Thank You More

by oggie7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, Sales Person
Report | Print
Feb 16, 2022 -

Martin Chevrolet responded

Thank you for the lovely review. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! - Martin Chevrolet

February 14, 2022

Thank you so much for the kind service (Brad Nichols) and shuttling me back and forth. My car is running well! More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Report | Print
Feb 15, 2022 -

Martin Chevrolet responded

Trish, Thank you for sharing your positive experience with Brad and the service team here at Martin Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day! - Martin Chevrolet

February 14, 2022

They were great. Ready for me when I made my appointment. My car was up in time and clean More

by AJJIRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2022 -

Martin Chevrolet responded

We appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

February 13, 2022

Wonderful sales staff! Great finance departmen! Excellent service center! Overall, i would highly recommend! GREAT DEALERSHIP! More

by cduffy1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2022 -

Martin Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

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