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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,051 Reviews

1,051 Reviews of Martin Chevrolet - Service Center

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February 07, 2022

Always a great experience. Very nice welcome and explanation of my truck's needs. Fast service. I enjoy the service folks. Thank you for your awesomeness! More

by kareberri1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Feb 09, 2022 -

Martin Chevrolet responded

Thank you for your awesomeness! We are thrilled to hear your feedback and thank you so much for the 5 star rating! Take care and drive safe! - Martin Chevrolet

February 07, 2022

The bathroom at Martin chevy is the cleanest bathroom I've ever been in. Also they included free oil changes for life when I bought my car which is awesome. Nice waiting area when waiting for service co More

by furstfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Feb 09, 2022 -

Martin Chevrolet responded

Thank you! We We couldn’t be happier that the service team provided you with a great experience and we will be sure to pass along the kudos to the team that helps keep our bathrooms sparkling! Take care! - Martin Chevrolet

February 07, 2022

Took care of everything in a reasonable time. Very happy with the service.I also appreciate the car wash in the Bottlewater thank you very much.Bottle More

by gillowaymatthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Feb 09, 2022 -

Martin Chevrolet responded

Matthew, Thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care! - Martin Chevrolet

February 07, 2022

Friendly staff easy to make the appointment. When I needed to change the appointment due to conflict on my schedule. I rescheduled with out any problem. The service was completed earlier than expected More

by JAQUINLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Martin Chevrolet responded

Thank you for taking the time to post a review! We try to make each visit as easy as possible and we are so glad that was the case for you! See you next time! - Martin Chevrolet

February 07, 2022

I purchased my vehicle here and have always trusted only them for servicing since they are so professional and knowledgeable. More

by Maryv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Martin Chevrolet responded

Mary, Thank you for the kind review. We're glad to hear you found our staff was so knowledgeable and professional! If there is anything further we can assist you with, please don't hesitate to give us a call or stop by! - Martin Chevrolet

February 06, 2022

Everyone in Service Department is very informative and helpful. I not only bought my car, I bought my daughters car there too. Joel was understanding & helped me gind a great for us both. Thank you Joel, More

by vphillips360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Feb 09, 2022 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

February 05, 2022

Great service w my 2015 Audi TDI & tnew tire expos ociel. Very timely & professional service as always I take all my vehicle to Martin for service More

by edward.osadzinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Martin Chevrolet responded

Edward, Thank you for the excellent rating and review. It is our pleasure to help you out with your Audi and we look forward to seeing you again next time. Take care! - Martin Chevrolet

February 05, 2022

Martin Chevrolet always provides me with great service. It’s convenient to walk over to a neighboring business or just relax in their comfortable waiting room. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Feb 09, 2022 -

Martin Chevrolet responded

Matt, Thank you for sharing this review. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

February 05, 2022

Very friendly, got me in right away. checked everything out in a timely manner. fixed it. More

by fallingstarberube
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Feb 09, 2022 -

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Take care and drive safe! - Martin Chevrolet

February 05, 2022

I have an appointment for just an oil change and it takes 1-1/2 hours???? More

by Aaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 09, 2022 -

Martin Chevrolet responded

Thank you for your review. We are always trying to improve our process and feedback like you have provided is always helpful. There is a bit more to your service than just an oil change when you come here because we want to make sure the vehicle you are driving is safe for you and your family. This is why we provide a free multi-point inspection and alignment check with every service. Yes it takes a few more minutes but we feel it's important for you to be informed about things on your vehicle that may need attention, not only that day, but coming up down the road. Thank you for choosing Martin Chevrolet. We hope to see you again next time. - Martin Chevrolet

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