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Martin Kia
Newark, DE
841 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 841 reviews
October 21, 2022
Efficient service and good follow through during the sales process. No overselling or haggling, delivery as promised. sales process. No overselling or haggling, delivery as promised. More
by Gr8_replies
Employees Worked With
October 20, 2022
I was very happy with my experience at Martin Kia. Jordan Guillory was awesome! He's so polite, knowledgeable and professional. I'm definitely sending people to him when they are looking to buy a car. Jordan Guillory was awesome! He's so polite, knowledgeable and professional. I'm definitely sending people to him when they are looking to buy a car. More
by cnr_113
Employees Worked With
Jordan Guillory
October 18, 2022
I had a good experience at Martin KIA. The staff was very friendly and helpful. The staff was very friendly and helpful. More
by jleigh915
Employees Worked With
October 17, 2022
Very good. Emidio was very helpful and knowledgeable about the vehicle. Would buy another car from here. Emidio was very helpful and knowledgeable about the vehicle. Would buy another car from here. More
by ss
Employees Worked With
October 13, 2022
My salesman Vernon was knowledgeable and professional. The dealership could use another financial person, the wait for him was far to long. The dealership could use another financial person, the wait for him was far to long. More
by Maria
Employees Worked With
October 05, 2022
My sales consultant, Jordan Guillory, went above and beyond accommodating my schedule and providing me with numerous options tailored to my needs, preferences, and budget. The process was not at all st beyond accommodating my schedule and providing me with numerous options tailored to my needs, preferences, and budget. The process was not at all stressful, and everything was broken down if I ever needed explanation or elaboration. I strongly encourage anyone seeking to lease or buy to consider Martin Kia. More
by thomasmjohnson1997
October 04, 2022
The customer service and knowledge that Stephanie had was outstanding. She made it super easy. outstanding. She made it super easy. More
by amandapop
Employees Worked With
October 03, 2022
I have tried to used Martin Kia in the past with NO success, BUT this purchase went MUCH smoother, even though I waited 3.5 months for delivery, others waiting on a Telluride have waited longer or are success, BUT this purchase went MUCH smoother, even though I waited 3.5 months for delivery, others waiting on a Telluride have waited longer or are still waiting. More
by Jarsfam4
Employees Worked With
October 03, 2022
Honestly, I'm feeling stressed just writing this. Communication was terrible, I was given inaccurate information when I put the deposit down on my car, it was impossible to get people on the phone or Communication was terrible, I was given inaccurate information when I put the deposit down on my car, it was impossible to get people on the phone or get a straight answer about what information they had on my car's ETA. Everyone's voice mailbox was constantly full when I tried to reach individual people. When my car eventually came the interior was a different color than what was written on the sticker and I'm STILL waiting for a key fob, a month later. More
by caitlinzadek
