Martin Mazda

Service is quick and relaxed, dealership looks trendy and not intintimidating. Staff is knowledgeable and friendly. Second time I have used this dealership and I will always come back. not intintimidating. Staff is knowledgeable and friendly. Second time I have used this dealership and I will always come back. More

Christina was awesome. She made sure I was up to date through the whole process of getting my Mazda , and when I picked it up sat in the car with me to program everything t She made sure I was up to date through the whole process of getting my Mazda , and when I picked it up sat in the car with me to program everything the way I wanted ! She also made sure I understood all of the tech in the car and It’s functions . great experience ! More

It's always a great experience at Martin Mazda. Great cars. Great people. Christina was a pleasure to work with. Great cars. Great people. Christina was a pleasure to work with. More

Brian Matt was great to work with to purchase our new car. I would definitely recommend him and this dealership. car. I would definitely recommend him and this dealership. More

Very professional; knowledgeable sales persons; friendly; good attitude throughout. Brian Matt was exceptional. Very knowledgeable and thorough. I will definitely recommend him to others. Everyone involv good attitude throughout. Brian Matt was exceptional. Very knowledgeable and thorough. I will definitely recommend him to others. Everyone involved with this sale was great! More

Denise was a great salesperson to work with. She showed us the features and trim differences in the CX5 and gave us space to check them out on our own without pressure. Overall dealer experience She showed us the features and trim differences in the CX5 and gave us space to check them out on our own without pressure. Overall dealer experience was good; everyone was friendly, respectful of our time, and there was no BS that I've had to endure with other dealers in the past. More

Really poor service and rude staff, I reached out through the Costco program and got a generic mail the next day when i asked for pricing i did not get a reply, i called a week later and left a voice mail fo the Costco program and got a generic mail the next day when i asked for pricing i did not get a reply, i called a week later and left a voice mail for a Eric who did not bother to call back and the i decided to call the dealership and then Spoke to a rude representative Christina telling me that i don't have choices due to the chip issues and i can only get what they have when i Literally met Nathan from the Lancaster Dealership to take a test drive the previous day and he was more than willing to order a color and car of my choice. I think this shortage has gone to to the Head of some sales representatives and they need to know its still a buyers market and they need to start treating their customers better More

So far this dealership has been great. We were in the market for a new SUV and had shopped around. When we entered the showroom floor of this dealership we were greeted by a really great We were in the market for a new SUV and had shopped around. When we entered the showroom floor of this dealership we were greeted by a really great saleswomen. Extremely knowledgeable and not at all pushy. She showed us what they had in stock and even suggested a 2021 demo that was very nice. We left, still not knowing what we wanted. We called her the next day to set up an appointment for a test drive. We ended up purchasing a 2022 CX-5 and we love it. She was great........thank you Christina. Our experience with the entire team was seamless. More

For more than a decade I serviced my Hondas at Martin. Traded the Hondas for Mazdas, and we purchased our first Mazda from Nate Milton (RIP) 2016. I took my daughter to purchase a new Mazda today. She tes Traded the Hondas for Mazdas, and we purchased our first Mazda from Nate Milton (RIP) 2016. I took my daughter to purchase a new Mazda today. She test drove a demo and we were offered to buy the demo or the same model on the dealer’s lot. She decided to purchase the new, we sat down, talked numbers and then…. After Denise reviewed with (unknown finance person) they determined that the car was gone. In less than an hour the determined that the car was just sold. I have purchase 10 new cars in my life. I told them that it was already sold and how do you make that mistake?Terrible service! Sure they offered the demo again, but that wasn’t what she wanted. Denise apologized and I reminded her that this is Martin’s issue. No sales manager engagement or engagement from the finance manager. I have 20plus year of wealth management and finance. I will never recommend or purchase another vehicle from Martin. I am considering terminating or service engagement as well. Great service is has clients returning. The excuses were inane. I know that service is a great revenue source for dealers, and this experience will drive me back to Nucar for our third Mazda. More

Tracy was very helpful in helping me find what I wanted. He knew right away what I would like when I was describing to him features I liked and I ended up loving the CX-5! Was overall a great and fast exper He knew right away what I would like when I was describing to him features I liked and I ended up loving the CX-5! Was overall a great and fast experience. More