Martin Mazda

Brian's exemplary customer service was truly without peer. Not only was he incredibly knowledgable, but he worked with me during each step, explaining every document, every option, every little detail s peer. Not only was he incredibly knowledgable, but he worked with me during each step, explaining every document, every option, every little detail so I'd be making an informed choice. All the staff there, in fact, were incredibly friendly and not pushy or too over-eager to try and sell you something. Another item I particularly appreciated is that they did not hide how they figured out payment options from me; you could clearly see it on their computer screen, and never left you wondering where any particular cost would come from. Transparency is not often a word used to describe car dealerships, however Martin Mazda personifies that vital characteristic which is truly needed for any business to succeed that deals with a customer one on one. There was nothing hidden from me, no clandestine practices, no curtains drawn over something "they didn't want you to see." I would suggest Martin Mazda to anyone looking for a vehicle. It's ultimately not just a car that they sell you, it's the definitive pleasure of knowing you made the right choice, with no regrets. That's not something you can put a price on. More

We purchased a 2011 mazda cx-7 from Mazda and Brian in 2011. We had such a great experience, we returned to get our oldest a car that was affordable for her. We went home with a Mazda3 and from start to 2011. We had such a great experience, we returned to get our oldest a car that was affordable for her. We went home with a Mazda3 and from start to finish it was the fastest, easiest transaction. I would definitely recommend Brian Matt as the salesman to go to if you want an easy, unpressured purchase. More

We were looking at several small crossover models, downsizing from the minivan (traded it in). We drove several makes/models with Brian. He is friendly, low pressure and helpful. He knew the featur downsizing from the minivan (traded it in). We drove several makes/models with Brian. He is friendly, low pressure and helpful. He knew the features on the cars very well. We settled on a CX-5, which is in demand and a new model; reducing the price is really difficult. The exact car was not in stock, and they found what we were looking for at a nearby dealer. We also ordered roof rails and cross bars, and a roof cage/basket, all of which were back ordered. They were able to come up with the roof rails and cross bars within a few days, which they put on same-day (can't ask for better than that). We still needed a roof container to pick up my daughter from college. Brian lent us his Thule, which worked great for us; he was super helpful there. More

My first experience with Martin Kia was in 2005, new Sportage, it was a GREAT experience. I had been contemplating trading the Sportage for over a year due to the price of gas, I went to Martin Used on Sportage, it was a GREAT experience. I had been contemplating trading the Sportage for over a year due to the price of gas, I went to Martin Used on Saturday 4/21/12 to look at a Kia Soul that I had seen on the website, little did I know that I would drive the Soul home about an hour and a half later. The entire experience was absolutely fantastic from the internet to sales everyone was terrific. The entire dealership was very freienly and very helpful. Thanks for the experience Tommy! More

John Justice came to greet me as I approached the dealership with my "game-face" on. I figured he didn't know he was in for it. I was insistent about not being convinced to buy something I dealership with my "game-face" on. I figured he didn't know he was in for it. I was insistent about not being convinced to buy something I didn't want. And because I had gone online in advance, I knew exactly what I wanted and the dealership had it ready for me. As things turned out, I bought my "cherry-cola" 2012 Kia Optima that day! Mr. Justice was a good salesman he showed me how everything worked as he drove the car and good thing too, because these cars are loaded with features. Needless to say, I wasn't as tough a sale as I thought I'd be. Now in hindsight, I guess they saw me coming, but I must admit it still feels good being among the first in the Newark area to drive one of the most popular vehicles of this year. Thanks Martin Kia! More

My wife and I were very specific about which vehicle we wanted, what color, how we wanted it outfitted, and what kind of payments we would be comfortable with. John Justice was extremely helpful, got us j wanted, what color, how we wanted it outfitted, and what kind of payments we would be comfortable with. John Justice was extremely helpful, got us just what we wanted, and stayed at the dealership with us til 10:30 pm to make sure we were comfortable with our new Soul! I would recommend John for anyone that is in the market for a new or used vehicle, and we look forward to working with him again in the future. More

This was my first experience with Martin Mazda, and it proved to be very successful. I wasn't on the lot 5 minutes when I was approached and offered assistance. I ended up working with Brian Matt who I proved to be very successful. I wasn't on the lot 5 minutes when I was approached and offered assistance. I ended up working with Brian Matt who I found to be friendly, courteous and knowledgeable of the Mazda product. Over the course of 2 days, I was at the dealer 4 times.. understand I was "shopping" between 2 other dealers. I made this perfectly clear to Brian, and he did not pressure me at anytime to "choose" Mazda, he left it up to the product to speak for itself. To make a long story short, I purchased a CX9 and drove it home yesterday afternoon. I'm extremely pleased how they treated me and I will happily recommend Brian and the Martin Dealership to my family and friends. More

Shawn was a great help in deciding to get the Mazda 3, very friendly and knowledgeable. He made car shopping fun, and not a hassle! Thanks again Shawn for everything! very friendly and knowledgeable. He made car shopping fun, and not a hassle! Thanks again Shawn for everything! More