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Marty's GMC

Kingston, MA

4.6
1,508 Reviews
To find a quality dealership experience from start to finish, Marty's GMC is here to help. Not only will you find a wide range of new and used vehicles, but also parts and service available to give everyone in Kingston, MA and the surrounding area like Middleborough, Plymouth, Duxbury and Carver a place they can trust for all their automotive needs. We welcome you to come by and see us and get started as we help you find your next vehicle or get the services you need.
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5 Kingston Collection Way

Kingston, MA

02364

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Showing 1,508 reviews

January 14, 2022

I had an appointment and dropped my truck off first thing Tuesday morning. I got a call at about 5 o’clock saying they never even looked at it and then they would need another day. I didn’t end up getting th More

by srogan277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure, service department
January 13, 2022

Very thoughtful personnel . Handled my wishes promptly. Would highly recommend this dealership for your needs. More

by Bucklee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from service
January 13, 2022

Always clean and bright dealership. I requested vehicle be vacuumed. They did not take out the mats when vacuuming carpets, leaving a lot of sand under the mats. More

by SAABNUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, worked with service.
January 13, 2022

It was like dealing with family I have been buying vehicles from Martys for many years and never once had a bad experience I have recommended them to a lot of people I know have been very satisfied un More

by NONAG50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

Everyone is very welcoming and happy to assist from a general question to a more complex issue. More

by SHAY_68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service....Ian i believe
January 10, 2022

Guys at service really suck, I brought my truck to see if the could fix it, they took $150:00 to tell me what I told them when I got the truck in. More

by Amilcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Malley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Marty's GMC responded

Gabrielle, We are sorry that you were unsatisfied and that you declined to have your vehicle repaired. Your service station identified a problem-a misfire. They did not identify the cause of the problem which our shop did. I can appreciate that you wanted to have us install an aftermarket injector after we found which one was causing your concern. For problems such as this we stick to factory parts as they are more reliable and have a better warranty. If, at some point, you reconsider we would be happy to assist. If not, I am certain the money spent to properly diagnose the root of your concern will allow your service station to perform the repair.

January 08, 2022

This sale started as a internet sale over the phone .We did most of the transactions over the phone .I went one evening and sight the paper work at that time I left the dealership with no paper work they s More

by JLOMBARDY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Backman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Marty's GMC responded

Joe- We are sorry that the delivery was not to your satisfaction and that we were not made aware of the noise generated by the roof racks. I am glad that the issue has been rectified though. This should not have happened and unfortunately it occurred due to a sales consultant not properly handing it off as he left our company. Please accept our apology and know that we will be here if you need us in the future.

January 06, 2022

Marty’s is a very well run dealership. The employees are very friendly & knowledgeable in sales, parts & service. Their attention to detail is 1st class. More

by FREDFOURNIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan service Manager, Derek Petrosino
January 06, 2022

The service department was friendly & accommodating to get my vehicle into their busy schedule. I will most likely drop by in the future. More

by Jaimedixon78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
January 06, 2022

I have had almost four years experience at Marty’s and I haven’t had a problem at all. Two vehicles and couldn’t be any happier. Great job! More

by MARCIAANN26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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