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Marty's GMC - Service Center

Kingston, MA

4.6
978 Reviews

978 Reviews of Marty's GMC - Service Center

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August 02, 2024

Your labor rate of $172 per hour is absolutely absurd. A water pump in a truck for $1880+ dollars? Then when I decline to have you perform and pay for such a grossly overpriced repair job, you demand 1 More

by Petermurphy915
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the name
July 31, 2024

Was pleased with the way I was treated. Staff was very professional a d my needs were met More

by HJNIEMI
Recommend Dealer
Yes
Employees Worked With
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Joe Wilson, Service Manager is always very helpful, his crew always does a great job More

by fred.zagrodny1955@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihsane Areski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Wilson
June 22, 2024

Traditional sales procedures, typical tactics -- nice sales staff. Like the vehicle: owned many same model. More

by ROBERTMCCRACKEN2
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Reasonable lead times for appointments and good turn around times for service. However, the pricing could be lower. More

by mark_meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kelleher
June 10, 2024

Courteous and efficient service department. Comfortable waiting area with light refreshments available. Recommend this dealer for sales and service. More

by TEAVENVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
June 09, 2024

Fast, friendly and very knowledgeable! Will always bring my truck back to Marty’s service for all my routine maintenance More

by Shawn197434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Easy to deal with knowledge able answered all my questions easily very thorough explained everything thoroughly More

by Mauricelinhares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihsane Areski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Dealer kept communication open as promised. Although process took longer than I had hoped through no fault of dealership, entire transaction went smoothly with no surprises. More

by NANCYSVENSKA54
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Adam and Bill in service two of the easiest people to work with upmost professionalism very knowledgeable very helpful prompt and always on time what they say whatever you pay them is not enough More

by M. Shea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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