Marty's GMC - Service Center
Kingston, MA
929 Reviews of Marty's GMC - Service Center
The service advisor called me with the cost of repair. I asked him why so much. He did not explain the actual charges. I told him to proceed. I picked my truck up that evening just before closing. And eve I asked him why so much. He did not explain the actual charges. I told him to proceed. I picked my truck up that evening just before closing. And even questioned the bill then. But obviously paid it. I called Adam the following morning to have him explain the invoice. He explained the process but became impatient and a bit belligerent with me, He said you can speak with my manager, I said I trying to work this out with you. He continued with his unprofessional tone. I then said I will speak with the manager. Peter Whalen called me back about an hour later. I explained my issue with the bill of $557.00 in labor and $77.00 in parts. No adjustments were made to my bill. I have been doing business with Marty's for over 30 years. I didn't expect much but would expect something. More
Marty’s provides great service , they always kept me informed on what was being done and I would not feel comfortable being my cars to any other Dealer informed on what was being done and I would not feel comfortable being my cars to any other Dealer More
Service was prompt, staff is friendly, rest rooms are clean and well stocked, as is the waiting room. clean and well stocked, as is the waiting room. More
Positive experience with Marty’s GMC. My sales representative was responsive, knowledgeable, straightforward and flexible. I would but here again. My sales representative was responsive, knowledgeable, straightforward and flexible. I would but here again. More
Adam and Daniel were great in service. No waiting no hassle and I will be back. No waiting no hassle and I will be back. More