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Master Buick GMC

Augusta, GA

4.8
1,178 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,178 reviews

October 02, 2018

Fastest and best service I was in an out on less than 30 minutes with the car that I wanted ...perfect vehicle...Tony assured me before taking my 2 hr trip that it was a great More

by VYIBEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Goddard
Oct 03, 2018 -

Master Buick GMC responded

Thank you for your great review! We appreciate your business and look forward to serving you in the future! Kathy Hensley, Owner

October 02, 2018

Good service They work to get it to as close as they could to the price that I could pay a month. The salesman who sold us the car was very helpful in the process More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Hooker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage
Oct 02, 2018 -

Master Buick GMC responded

We are thrilled that we were able to get you a payment that you needed! Congratulations and welcome to the Master Family! It is a honor to do business with you and we look forward to seeing you again for service! Kathy Hensley, Owner

October 02, 2018

Quick & Professional The pre-service walk around of my truck was new but appreciated. With an appointment I was in and out in about 75 minutes. No issues or concerns. More

by WILLIAM.CLARK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 02, 2018 -

Master Buick GMC responded

Thank you for your review of our service department! We are grateful for your business and hope to see you again! Kathy Hensley, Owner

October 02, 2018

Great Service! Ms. Kathy and Mr. Charles Williams are great professionals and customer oriented service providers. Kathy's smiling and friendly personality can calm More

by UFAMTOBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Hensley, Mark Halupa
Oct 02, 2018 -

Master Buick GMC responded

Thank you so much for this great review! It certainly made Charles' and my day! We do care about how our customers' feel about their experience and I am so glad you have felt welcome from our sales and service teams! Again, thank you so much for the wonderful and kind words! They are much appreciated as you are, too! You are a valued member of our Master Family! Kathy Hensley, Owner

October 02, 2018

service My experience was first visit to the dealership and it was super. They did an excellent job, were friendly, quick and attentive. Would use them again More

by KSMITH29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 02, 2018 -

Master Buick GMC responded

We are so happy that your first visit with us was a great one! Thank you for coming here to tell us your story! It was an honor to serve you and we look forward to serving you again! Kathy Hensley, Owner

October 01, 2018

Issues with A/C service I have used this dealer exclusively for service since this vehicle was new in 2005 and have had good experiences. The cost was a little more than sma More

by 2005GMCSierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2018

Friendly staff. Courteous and knowledgable also. I really like the service that I receive on every visit. They provide a much appreciated shuttle serviceas well. They are all very good people. More

by WBLACKLE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with us! I’m very pleased that you receive great service for every visit. Feel free to reach out if you ever need anything else! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 30, 2018

Best Customer Service!! Had so many issues at other dealerships trying to buy a pre-owned 2015 GMC sierra that I almost gave up. Saw a beautiful one a Masters and I put in my More

by PRODIGY1894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lokey
Oct 01, 2018 -

Master Buick GMC responded

This review means so much to us! Thank you for taking the time to tell us your great story! We do our best to meet our customer’s needs in terms of the vehicle they want and what they need, even if that means delivering vehicles, like you mentioned! We are thrilled you are happy with your purchase and are honored you chose to do business with us! We hope you will keep us in mind in the future! Kathy Hensley, Owner

September 30, 2018

Treated great!!! Received great service from the time I walked in the door.Everyone I encountered asked if I had been helped and greeted me.Got my vehicle finished qui More

by Augusta service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember everyone's names, David Truitt
Oct 02, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with our service department and for the opportunity to earn your business. If there is anything we can do for you in the future please let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 29, 2018

Great experience Master gmc was great to deal with. Gene baxley made the process easy. Gene gave me great information about the gmc trucks and the benefits of new Dies More

by Ewb1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Baxley, Keith Stone
Oct 02, 2018 -

Master Buick GMC responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Gene. Drive safely. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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