Master Buick GMC

Very good service Charles my service rep has always been very upfront with me on what was to be done to my vehicle.Got my vehicle back to me when promised.Highly recomm Charles my service rep has always been very upfront with me on what was to be done to my vehicle.Got my vehicle back to me when promised.Highly recommend your service department. More

Car repair My repairs were handled in a timely manner. Had to order part was given a car to drive overnight. Everyone was excellent. Car was brought in right My repairs were handled in a timely manner. Had to order part was given a car to drive overnight. Everyone was excellent. Car was brought in right at closing due to smoke coming from under hood. They took it in and had diagnosis the next day. More

Rendezvous Repair The work was professionally completed. It took a day longer than I expected. It would have been nice to have a call or text that it was going to take The work was professionally completed. It took a day longer than I expected. It would have been nice to have a call or text that it was going to take an extra day. More

Best dealership with professional staff Was very pleased with professionalism and respect shown as soon as I arrived. Sue was amazing took me from start to finish and more.Everyone I came in Was very pleased with professionalism and respect shown as soon as I arrived. Sue was amazing took me from start to finish and more.Everyone I came in contact with in this dealership was professional and friendly.. I’ve already gave recommendations to the best dealership I’ve visited in Augusta. More

I was greeted when I went in. Waited a few minutes, They were nice and courteous, and they helped me find the vehicle I was looking for. I appreciate that they listened to my concerns. Very helpful, gre They were nice and courteous, and they helped me find the vehicle I was looking for. I appreciate that they listened to my concerns. Very helpful, great experience. More

Friendly service The employees here are extremely friendly and respectful. They went out of their way to make sure I was happy with their service and information they The employees here are extremely friendly and respectful. They went out of their way to make sure I was happy with their service and information they we're giving. More

Great experience This was by far the most pleasant and quick experience in buying a car that I have had. Mr. Bernard Hughes was knowledgeable and genuine from the time This was by far the most pleasant and quick experience in buying a car that I have had. Mr. Bernard Hughes was knowledgeable and genuine from the time I met him until I drove away with my new car. I am so glad that he was my salesman. More

No work done in 3 days My employees delivered my car for up to 3 day a service. I a hand written list of (3) of all items that needed to be serviced: 1) Park Assist did My employees delivered my car for up to 3 day a service. I a hand written list of (3) of all items that needed to be serviced: 1) Park Assist did not work 2) Right trailering camera stopped working 3) Trailering cameras intermentently work in reverse When I picked More

Recall repair on tailgate of Acadia When scheduling the appt I was told the repair would take about an hour. When I arrived my appt day I was told it would only be about 45 mins. The rep When scheduling the appt I was told the repair would take about an hour. When I arrived my appt day I was told it would only be about 45 mins. The repair took about 1 1/2 hours. Then I got home to discover that the tailgate was not repaired properly. Now I need to schedule another appt to have the recall work fixed. Not happy! More

Service The service was handled very well, the employees was very nice, and polite, I will continue bringing my Buick lacrosse here at master Buick for servic The service was handled very well, the employees was very nice, and polite, I will continue bringing my Buick lacrosse here at master Buick for service, More