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Master Buick GMC

Augusta, GA

4.6
1,109 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,109 reviews

July 24, 2018

Great efficient professional service Service department functioned in an efficient manner with timely repairs. Good communication. I felt like the service department functioned as a good More

by AVANALSTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Towns
Jul 25, 2018 -

Master Buick GMC responded

We are thrilled that all went well with your visit! We know all the teams working together and communication is the key to our customers’ satisfaction and we are so pleased we exceed yours! We look forward to serving you again! Kathy Hensley, Owner

July 24, 2018

Service Outstanding service as usual, Honesty and integrity were evident in my dealings with Charles and others. Had to replace a damaged tire and elected t More

by DWIGHTANDMILLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Master Buick GMC responded

Thank you so much for taking the time to give us this fantastic review! As you said, we are advisors, not out to get you to buy what you don’t need. We are so grateful for your business and look forward to serving you in the future! Kathy Hensley, Owner

July 23, 2018

Great Service My A/C blew out and i turned it in on a Wednesday for service, and Thursday afternoon it was ready! It was so quick! The staff was super friendly and More

by CJOHNSON210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Master Buick GMC responded

I'm glad our team was able to get your concern fixed efficiently and professionally! We thank you for your business and look forward to serving you again! Kathy Hensley, Owner

July 21, 2018

Canyon Enjoyed working with Roscoe, Eddie and Keith. Everyone was very nice and willing to assist! I will recommend others. We are happy with our purchase. More

by DWAYNEBRABHAM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stone (so smooth)
July 20, 2018

David truitt Had a great experience hands down David truitt went out of his way to make sure I was taken care of. Just had a bad experience at Bob Richards and Da More

by Franklin mcclattie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2018 -

Master Buick GMC responded

Thank you so much for the great review of David! We are so grateful for your business and really thrilled your experience with us was good! We hope to serve you well in the future! Kathy Hensley, Owner

July 20, 2018

Awesome When you go to Master Buick service you cant see anyone else but David. Great personality keeps you posted detail for detail about your vehichle every More

by EvaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2018 -

Master Buick GMC responded

Thank you for the fantastic review of David! You told us something we didn’t know about David, him being good with children! :) We know that communication is key in servicing someone’s vehicle and are thrilled the visit went so smoothly for you! We hope to “wow” you each time you come in! Look forward to seeing you in the future! Kathy Hensley, Owner

July 20, 2018

Transmission services The technolonic was very helpful. He gave me a time line an it was very close to it.That was very helpful for me. To or use the shuttle More

by thomas-el66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2018 -

Master Buick GMC responded

Thank you for the 5 star review! We are thrilled your visit went smoothly! We hope to have many opportunities to serve you well in the future! We are so grateful for your business! Kathy Hensley, Owner

July 20, 2018

Excellent, as always I have never had a bad experience with the service department at Master. The whole staff has consistently shown the highest level of professionalism a More

by EDGOUDELOCK
Recommend Dealer
Yes
Employees Worked With
Will Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2018 -

Master Buick GMC responded

On behalf of Brad, Will, and my family, I want to thank you so much for taking the time to come here and give us this fantastic review! Consistently serving our customers well and exceeding their expectations, every time, is our goal! We are so grateful for your loyalty and your business! Kathy Hensley, Owner

July 20, 2018

Service survey Very accommodating. No appointment scheduled but the service dept fit me in & resolved the problem. Always have confidence in service techs that the More

by LWITTENMYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2018 -

Master Buick GMC responded

I’m so glad we were able to fit you in! Our goal is for all of customers to trust us to keep them safe and I am so grateful you feel that way about our technicians. I will certainly pass this along to them as I know it will brighten their day to know their work is appreciated! Thank you for your business! Kathy Hensley, Owner

July 19, 2018

excellent We have had several dealings with Sue Oertle since purchasing our cars. At our age it is difficult to learn about the bells and whistles in one lesso More

by James 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.