Master Buick GMC

Took too long Need better communication from parts and service depts. They were on two different schedules due to weather and it took too long for an oil change and Need better communication from parts and service depts. They were on two different schedules due to weather and it took too long for an oil change and tire rotation. Love Mr. Charles customer service though! More

Excellent Customer Service and Friendly I was dropping of my truck and they provided me with a shuttle to and from my home. The driver was friendly and pleasant to be around. I will come b I was dropping of my truck and they provided me with a shuttle to and from my home. The driver was friendly and pleasant to be around. I will come back for all my auto needs. More

Awful I just bought a GMC Yukon &this is my first time taking it to the dealer for an oil change and service. 1st I placed an appt online, when I arrived, I just bought a GMC Yukon &this is my first time taking it to the dealer for an oil change and service. 1st I placed an appt online, when I arrived, they had no records of my appt. 2nd there was a representative complaining about having too many clients, in front of all clients.... how unprofessional. Also, I asked was there anything wrong with it. They didn't put anything on the report but verbally told me some concerns. I noticed after picking it up, it is sounding like it is going to cut off while I'm stopped with my foot on the brake. I hope they didn't mess it up because it didn't do that before I dropped it off. More

Great service Special thanks to Gene and Brooke for arranging for a loaner car for my wife. She had some errands to run while the car was being serviced. Great se Special thanks to Gene and Brooke for arranging for a loaner car for my wife. She had some errands to run while the car was being serviced. Great service. Thanks to everyone More

taken the service center and personnel were good. I would not waste my money on a service contract, it is not what it seems to be. the service center and personnel were good. I would not waste my money on a service contract, it is not what it seems to be. More

Fast and friendly service Regular service appointment. Was timely updated on status of work. Good lounge for waiting for service work to be completed. Fast checkout service. C Regular service appointment. Was timely updated on status of work. Good lounge for waiting for service work to be completed. Fast checkout service. Convenient location. More

David Truitt David is GREAT!!! Really took the time out to explain everything that was going on with my servicing and future servicing!! OUTSTANDING SERVICE! I David is GREAT!!! Really took the time out to explain everything that was going on with my servicing and future servicing!! OUTSTANDING SERVICE! I would recommend David Truitt to anyone needing their vehicles serviced. More

Roscoe was the best!! He was so polite & respectful. Very informative on the vehicle. Not a typical car salesman!! Not pushy at all. Would refer anyone to ask for him. He was so polite & respectful. Very informative on the vehicle. Not a typical car salesman!! Not pushy at all. Would refer anyone to ask for him. More

Great experience Roscoe was attentive and helpful throughout the truck buying process. I will definitely do business with him and the team for our future vehicle purc Roscoe was attentive and helpful throughout the truck buying process. I will definitely do business with him and the team for our future vehicle purchases. More

Always available Good people listen to you and great service. Fast and timely. Very knowledgeable. Willing to go the extra mile for you. Work around your schedule. Good people listen to you and great service. Fast and timely. Very knowledgeable. Willing to go the extra mile for you. Work around your schedule. More