Brad Gillespie

The service dept was ready for me at appt time . Very polite group . Truck was ready when I was told it would be with work completed . Very satisfied . polite group . Truck was ready when I was told it would be with work completed . Very satisfied . More

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First class sales and service departments. Scheduling service is easy and the staff really works hard to accommodate various schedules and needs. They are the perfect example of what customer service is service is easy and the staff really works hard to accommodate various schedules and needs. They are the perfect example of what customer service is! More

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The service department was slow but friendly, the oil change and tire rotation was about 30 dollars more than I pay at the dealership in Commerce Georgia. I won't be going back here change and tire rotation was about 30 dollars more than I pay at the dealership in Commerce Georgia. I won't be going back here More

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The service staff is always helpful and friendly. I am a repeat customer and it’s going to stay that way! The staff always tries to get me what I need and are courteous and professional. repeat customer and it’s going to stay that way! The staff always tries to get me what I need and are courteous and professional. More

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The welcoming sign with your name adds a classic touch when you drive up to the service department. The service was wonderful and everyone was courteous and friendly. My service advisor, Brad Gillespie, when you drive up to the service department. The service was wonderful and everyone was courteous and friendly. My service advisor, Brad Gillespie, was great and made me feel welcome. Thank you Master Buick GMC for keeping the customers in mind. Your employees are obviously in sync with that mindset. More

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Your service reminds me of vacuum cleaner.. it took from 4/29/20 until 7/16/20 to have the warranty repair completed. Given that I had only had thevehicle for approximately two weeks when I couldn’t get it 4/29/20 until 7/16/20 to have the warranty repair completed. Given that I had only had thevehicle for approximately two weeks when I couldn’t get it started, and I was only told to “call roadside assistance” is infuriating. After getting the vehicle to your so called service department, not once in two and a half months did anyone call me to update me on the status of the parts. When I called to inquire, the calls were not returned as requested. It would be interesting to know when the parts actually arrived at your facility and then why I was not notified so that a repair could be arranged. It's quite obvious to me that people are not doing what they are paid to do. More

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Excellent Service The whole service department were on it dog on it from the time I pulled into the service lane until my vehicle was returned. Thanks for your fast and friendly service Bryan S dog on it from the time I pulled into the service lane until my vehicle was returned. Thanks for your fast and friendly service Bryan S More

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My third vehicle from this dealership. Excellent courteous service!! Mr. Baxley is a pleasure to work with. He gives the best service possible. he goes out of his way to make an individual know that courteous service!! Mr. Baxley is a pleasure to work with. He gives the best service possible. he goes out of his way to make an individual know that they are respected. He gives the very best deal possible!! More

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had a oil change. Had a appointment to get a oil change an got the oil change but took longer than they said slow but it did get taken care..and to get the wrong inform Had a appointment to get a oil change an got the oil change but took longer than they said slow but it did get taken care..and to get the wrong information on my truck. More

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Brad Gillespie and Ronald (sorry no last name) Brad Gillespie gave me his complete attention and solved my problem with my phone connecting to my car. He was very nice. Ronald drove me to my d Brad Gillespie gave me his complete attention and solved my problem with my phone connecting to my car. He was very nice. Ronald drove me to my daughter's house and when my car was repaired, brought me back to the buick dealership. I really like him and can't say enough about his kindness. More

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