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Brooke Jennings
Brooke Jennings at Master Buick GMC

Brooke Jennings

Service Customer Care

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

4.8
58 Reviews
4.8

58 Reviews

Write a Review

58 Reviews of Brooke Jennings

July 26, 2026

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Employee Rating

The gentleman who helped us was very professional and courteous. He came and explained to us about the tire and our options for it More

by GUSSIESUE0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Fanning

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Jul 26, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience with our service at Master Buick GMC Augusta. Our goal is to provide professional and courteous service, and it’s great to know we met that expectation. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 25, 2026

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Employee Rating

The work was done in a timely manner and a fair price. My truck broke down and had to towed to the dealership. I went by the service department, left my information. They handled the issues. I called a co More

by DMERTINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m glad to hear that our service department was able to get your truck back up and running quickly and at a fair price. I appreciate your trust in Master Buick GMC, and am pleased that we could assist you during your visit. If you ever need anything else, don't hesitate to reach out. Safe travels, and our team hopes to see you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 23, 2026

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Employee Rating

Professional, timely, and courteous. Really a great place to visit. Service with you guys since purchased. More

by LATHARIO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve MacDonald

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Jul 23, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you found Master Buick GMC Augusta to be professional, timely, and courteous. Your satisfaction is our priority, and we appreciate your continued support since your purchase. We look forward to welcoming you back next time! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 08, 2026

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Employee Rating

Great customer service, Oil change and Tire rotation was completed in a timely manner. Also enjoyed the complementary carwash! More

by crussell550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Master Buick GMC responded

Thank you for your kind words! I am thrilled to hear that you had a great experience with our customer service at Master Buick GMC Augusta. It's wonderful to know that your oil change and tire rotation were completed promptly, and I’m glad you enjoyed the complimentary car wash. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 07, 2026

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Great and Fast service. It was easy to schedule service appointment. The service time was great and the service was started on time. More

by WILLIE.PEARSON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2026

Master Buick GMC responded

Thank you for your wonderful review, Willie! I’m excited to hear that you experienced great and fast service at Master Buick GMC Augusta. Our team works hard to ensure scheduling is easy and that service appointments run smoothly. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 06, 2026

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Employee Rating

They are always friendly and courteous. It took us less than two hours to get on the road again. More

by james.tom0994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Steve MacDonald, William Fanning

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Jul 06, 2026

Master Buick GMC responded

Thank you for your review, James! I'm glad to hear that you found our team at Master Buick GMC Augusta friendly and courteous. We strive to make your experience as efficient as possible. We look forward to seeing you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 03, 2026

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Employee Rating

Good efficient service and pleasant waiting area. Work was completed and I was communicated with timely. More

by tonyneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Fanning

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Jul 04, 2026

Master Buick GMC responded

Thank you for the wonderful review, Tony! I’m excited to hear that you enjoyed our efficient service and pleasant waiting area at Master Buick GMC. It's great to know that our communication met your expectations. Our team looks forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 02, 2026

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Employee Rating

I was very pleased with the services I received. They kept me informed and the final price was reasonable. My car was completely checked out and no problems indicated. I went to have a vacation chec More

by SANDRAWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Steve MacDonald, William Fanning , Colby Wedell

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Jul 03, 2026

Master Buick GMC responded

Thank you for your feedback, Sandra! I’m glad you were pleased with the services at Master Buick GMC. It's great to know that our team could assist you with your vacation checkup and provide you with a thorough inspection. We appreciate your support and look forward to seeing you again for your next service. Safe travels! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 30, 2026

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Employee Rating

Master always makes the car buying experience pleasant. The dealership staff is more than helpful. Frank, Eddie, and Sue are the best. More

by crampssnyder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Frank Ward, Sue Oertle, Phillip Towns

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Jul 01, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a pleasant car buying experience at Master Buick GMC. We always strive to provide exceptional service. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 28, 2026

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Employee Rating

My experience with Master GMC has been amazing since the first visit shopping for a vehicle, until the latest service appointment. Everyone I have met has been professional and always smiling. They seem to More

by susanwaters7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward, Sue Oertle, Nicole Rowell, Charles Williams, Steve MacDonald, William Fanning

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Jun 28, 2026

Master Buick GMC responded

Thank you for your wonderful review, Susan! I’m thrilled to hear that your experience with Master Buick GMC has been amazing from your first visit shopping for a vehicle to your latest service appointment. We take great pride in providing professional and friendly service, and it means a lot to us that you feel valued. I appreciate your kind words, and we look forward to seeing you again soon! Thank you for choosing us! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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