Back

Mastrovito Chevrolet

Yorkville, NY

4.6
230 Reviews
Here in the Yorkville area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet vehicle, they know they can come to Mastrovito Chevrolet. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Rome, Utica, Hamilton and Syracuse drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Rome, Utica, Hamilton and Syracuse with sales, selection, service, financing, and much more.
Contact Dealership

5043 Commercial Dr

Yorkville, NY

13495

Directions

Filter Reviews By Type

Showing 230 reviews

October 13, 2026

When I purchased my car in June it had been told multiple times by George that the car had a few things it needed serviced including needing a new set of tires. When car was picked up I was told everything w More

by lullalovesyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Graziadei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Mastrovito Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 10, 2026

Service Department staff was great. Frank has good people working at this dealership. Now where is my GS-X? More

by Dave Wargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Mastrovito Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mastrovito Chevrolet.

October 09, 2026

Love the atmosphere and the family values. No games played. They are about the customer. More

by missyroz79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Culver
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Graziadei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Mastrovito Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 05, 2026

Pat Young was exceptional. We will be back because of him. Can't wait to try the service Dept. More

by mr.brianhuskey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Culver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Mastrovito Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mastrovito Chevrolet.

October 03, 2026

I was surprised it took so long when I had a 7:30 AM appointment and left my car the the afternoon before. There also was a problem causing me to take it back the next morning. Staff were very friendly More

by christinegjones16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcann Marriot
Oct 05, 2026 -

Mastrovito Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 03, 2026

They got me in quick fixed my problem right away were very friendly and knew what had to be done More

by sampsonlab7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Urich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Lupardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 03, 2026

The dealership did a good job repairing my cat. It took much longer than expected but it wasn't entirely their fault. More

by mbtucker08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Santini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Urich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Lupardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

September 29, 2026

Car left for an oil change tire rotation transmission fluid told it would take a couple of hours 12 hours later the car was still not done and when I picked it up, the oil change had not been done nor th More

by handbizz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
August Santini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Mastrovito Chevrolet responded

Hello, thank you for taking the time to speak with me regarding your recent experience. Your feedback is very important to us as we continue to strive to provide the best customer experience possible. #makeyourmovetomastrovito

Sep 30, 2026 -

handbizz1 responded

Dealer follow-up contact was prompt and discussion was positive Some technical processes in a new operation were explained and discussed Probably more a communication and understanding issue then bad service per say I’ve dealt with service advisor under previous 2 owners and is usually a good experience We will chalk this up to process improvement and an outlier situation.

September 29, 2026

Excellent service quick and easy. Repair was excellent and everything is working as it should More

by stevenn54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Mastrovito Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 29, 2026

The service department is absolutely amazing, they communicate very well with you and take care of your needs without any issues. It has been an absolute pleasure having my vehicle serviced at this de More

by sspink8607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culver
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Shamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Urich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Lupardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Mastrovito Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

2
...