Matthews-Currie Ford Co.

Russ (service manager) was great to work with. He handled a difficult situation between Matthew Curry and another Ford dealership perfectly. Great service team He handled a difficult situation between Matthew Curry and another Ford dealership perfectly. Great service team More

Brad was amazing to work with. He had me in and out with a new vehicle in not time. Great guy! He had me in and out with a new vehicle in not time. Great guy! More

First time owner of a Ford Mustang convertible. Vehicle is under warranty and having issues automatically shifting. Car is under warranty. Setup an appointment for the 17th of July. I get there and Vehicle is under warranty and having issues automatically shifting. Car is under warranty. Setup an appointment for the 17th of July. I get there and they tell me the appointment was on the 13th. Well, I would have never agreed to that because not only would I not have had a backup ride I would have been at work. I was off on the 17th. Also, the person picking me up was there when I made the appointment and verified if he was available that day. The team member asked the team leader what they should do and with a disgusted look on her face threw up her hands and said “we can take it but you won’t get it back today”. She said there were four other vehicles brought in today for transmission issues. So, a shop that cannot get an appointment correct and is loaded with transmission problems wants to fix my $40k vehicle? Not a good look for Ford to have so many transmission issues. Reasons for one star: Poor Attitude, short-sharp conversation, incorrect details, unwillingness to do what’s best for the customer, no confidence with the product. More

I went thinking this was a business and a name I could trust but I was wrong! They sold me a "certified" used car and less than 90 days later a front control arm broke while my 17 year old son was driving trust but I was wrong! They sold me a "certified" used car and less than 90 days later a front control arm broke while my 17 year old son was driving. Thank God, he was not injured! I paid for the repairs and chalked it up to "that's what I get for buying a used car". Now three later when I want to trade it in for another used care cause the mechanical failures are insurmountable at this point; the salesman at Matthew Currie told I should be grateful! I got what I paid for after all...wow! Way to go !! More

Have purchased several vehicles there and have them service them. Years of top notch service provided! Simply great people to work with and support. service them. Years of top notch service provided! Simply great people to work with and support. More

We discovered we had a bad tire and drove it directly to Matthews Currie Ford, Nokomis, thinking our day was going to be ruined dealing with auto and tire issues. We had no appointment. Russell, the servic Matthews Currie Ford, Nokomis, thinking our day was going to be ruined dealing with auto and tire issues. We had no appointment. Russell, the service agent was friendly, polite and professional. He immediately assessed the flat due to a roofing screw. He accommodated us by arranging a shuttle to a local restaurant while they worked on our tire. Crystal couldn't have been more helpful and made sure we had her number so she could come back for us when the tire was ready. Before the hour was up and without any knowledge they BOTH appeared at our table (at the restaurant) and presented the car keys as the tire was fixed and the car waiting for us outside in the parking lot! Wow what service and no charge??? The best service we have ever received anywhere, in any state! Definitely will check their inventory when we're ready for a trade in. They won us over and highly recommend their service department. More

Had an appointment to take my explorer in for service at 10:30. When I arrived the advisor named Kasey said I was 4 hours early and my appt. was for 2:30. I told her it was for 10:30 and she started arguing 10:30. When I arrived the advisor named Kasey said I was 4 hours early and my appt. was for 2:30. I told her it was for 10:30 and she started arguing with me. It wasn't until another advisor told her he made a mistake and confused me with another customer. I told her she should check things herself instead of listening to other people. At this she said we're done I don't even like you, just move on and we'll get you vehicle serviced. I didn't say anything to the service mgr, but a third advisor who was in on his own time told the manager what happened. I spoke with the manager the first of the following week and he said he was going to talk with her as he had several complaints and bad surverys about her and he would get it straightened out. As far as I know nothing has happened and she still works there. I will not be back as it is clear the employees run the service department and not the manager. More

Service department is trash. Sales are great until after the deal is done. Then they don’t want to know you. Sent me a promotion claiming g to give $500 cash in hand for ordering Sales are great until after the deal is done. Then they don’t want to know you. Sent me a promotion claiming g to give $500 cash in hand for ordering a new vehicle. Try collecting it. No honor. I’ll never set foot in that place again. Absolute garbage dealership. More