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Matthews Ford
Norwich, NY
244 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 244 reviews
April 07, 2025
I recently had a great experience at a Matthews Ford. The process was nice, quick, and easy from start to finish. The Rich Ryan and the staff were friendly and knowledgeable, helping me find the perfect The process was nice, quick, and easy from start to finish. The Rich Ryan and the staff were friendly and knowledgeable, helping me find the perfect car without any pressure. They answered all my questions and made sure I understood every step of the purchase. The paperwork was straightforward, and I was in and out in no time. I highly recommend this dealer to anyone looking for a hassle-free car-buying experience! More
by Jentooke
Employees Worked With
April 06, 2025
We were very pleased with everyone we worked with at Matthews to purchase our F150 truck. We found Richard to be honest and extremely helpful. He answered all our questions relating to our beautiful n Matthews to purchase our F150 truck. We found Richard to be honest and extremely helpful. He answered all our questions relating to our beautiful new truck!! More
by louisecoll
April 05, 2025
Matthews Ford has come a long ways since the old days of SMITH Ford. I can honestly say back in 2015 when I was looking for a truck I wouldn’t have given them very good review but now today you have been re SMITH Ford. I can honestly say back in 2015 when I was looking for a truck I wouldn’t have given them very good review but now today you have been remarkable. More
by tomnorwood2000
Verified CustomerApril 05, 2025
Great experience start to finish. Ramseys was amazing and he certainly made car buying fun :) Ramseys was amazing and he certainly made car buying fun :) More
by Muchabrenda
Employees Worked With
April 04, 2025
Ramsey was amazing , he went above and beyond . From start to finish he made sure that I was taking care off 10star Service For sure From start to finish he made sure that I was taking care off 10star Service For sure More
by Connor Wheeler
Employees Worked With
April 04, 2025
Extremely professional and dedicated to customer satisfaction, going above and beyond to meet your needs satisfaction, going above and beyond to meet your needs More
by anthonycathcart15
April 04, 2025
Richard was a very good sales person. He is very personaland makes the customer very comfortable in picking out a vehicle. I would recommend this dealership to my friends He is very personaland makes the customer very comfortable in picking out a vehicle. I would recommend this dealership to my friends More
by rchamberlain1668
April 04, 2025
Always excellent service , attention to detail, impeccable personal treatment and respect by all employees. Thank you impeccable personal treatment and respect by all employees. Thank you More
by pab1158
April 04, 2025
Such a wonderful, caring, funny helpful salesmen! ! He did a great job finding me a new car ! He did a great job finding me a new car More
by jennifer090495
Employees Worked With
April 03, 2025
Ramsey was friendly and knowledgeable. Honest and have a good service department. They have good deals. Honest and have a good service department. They have good deals. More
by MATTGROSS
