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Matthews Ford
Norwich, NY
244 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 244 reviews
March 22, 2025
love dealing with them. Have had several vehicles now. service is great and everyone very friendly. will be back again Have had several vehicles now. service is great and everyone very friendly. will be back again More
by pattianne
Verified Customer
March 22, 2025
We appreciate all they have done with us for many years 101%. Thank you so much! 101%. Thank you so much! More
by beverlymiller2015
March 19, 2025
Good people, good service, fast and professional. Quality work, quality customer service with a personal touch, friendly and caring people. Quality work, quality customer service with a personal touch, friendly and caring people. More
by KMCKEEVER
March 13, 2025
Very clean, customer friendly, and easy to work with! Had a great experience with Richard would recommend him! Had a great experience with Richard would recommend him! More
by Laci
Employees Worked With
March 10, 2025
Richard provided great customer service. I went into Matthews in the morning and left that afternoon with a new car. I went into Matthews in the morning and left that afternoon with a new car. More
by Madbenny
Employees Worked With
March 10, 2025
It was a great experience buying a car from Matthew's Ford. Richard was very helpful. It made buying a car more enjoyable Ford. Richard was very helpful. It made buying a car more enjoyable More
by kaymia143
Employees Worked With
March 01, 2025
Great personal service, answered all my questions. Very helpful and caring staff both sales and service. Very helpful and caring staff both sales and service. More
by milescs1.cm
February 28, 2025
Great customer service, reasonable wait times, and comfortable waiting areas. I feel like more than just a random customer at Matthews Ford of Norwich! comfortable waiting areas. I feel like more than just a random customer at Matthews Ford of Norwich! More
by rebecca.a.eichorst
Employees Worked With
February 27, 2025
More than accomodating smooth process and very responsive to my questions. Car was exactly as promised. Details were perfeft . to my questions. Car was exactly as promised. Details were perfeft . More
by kmorse1632
February 26, 2025
Great service,kind and quick to get the work done. I will continue to use this dealer I will continue to use this dealer More
by worlockk
Employees Worked With
Other Employees :
Paul Martin, Luke Perrin
