Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Ford
Norwich, NY
245 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 245 reviews
February 06, 2025
everyone was very professional, knowledgeable, friendly and understood what I was looking for. the facility was very clean and welcoming. thank you all for working with me. We love the new Car!! and understood what I was looking for. the facility was very clean and welcoming. thank you all for working with me. We love the new Car!! More
by chawgo
Verified Customer
February 04, 2025
Always pleasant and willing to answer any and all questions. Mike Grant is always helpful. He worked very hard to get a car I wanted and I love it. questions. Mike Grant is always helpful. He worked very hard to get a car I wanted and I love it. More
by harrylakin451
Employees Worked With
January 31, 2025
Everyone was exceptional! As always, I had a great experience! It's because of the excellent customer service that I continue getting my cars from Matthews Ford Norwich. Keep As always, I had a great experience! It's because of the excellent customer service that I continue getting my cars from Matthews Ford Norwich. Keep up the great work! More
by broowhite
January 29, 2025
Always there for service and help to make sure that you are taking care of. Service is good. are taking care of. Service is good. More
by michaelgirndt50
Employees Worked With
January 28, 2025
They always get the job done right! I take both my vehicles there. I trust there work and it's done right the first time. I recommend this place! I take both my vehicles there. I trust there work and it's done right the first time. I recommend this place! More
by r_kilborn
Employees Worked With
Other Employees :
Dan Eichler
January 26, 2025
My salesman was very patient and easy to work with. I’m overall very happy with my experience and plan to give Matthews ford of Norwich my future business! I’m overall very happy with my experience and plan to give Matthews ford of Norwich my future business! More
by wadehitt
Employees Worked With
January 21, 2025
Was reluctant to go due to previous owners, but found the experience was great with Matthew Ford. experience was great with Matthew Ford. More
by afarnsworth61
January 21, 2025
They were very professional. I told Richard exactly what I wanted, but more importantly, what I did NOT want. He was quick to find a vehicle in my price range that fit my unique I told Richard exactly what I wanted, but more importantly, what I did NOT want. He was quick to find a vehicle in my price range that fit my unique needs. More
by jryan8
