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Matthews Ford
Norwich, NY
245 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 245 reviews
October 17, 2024
Good job. Have someone who knows when a light is blown. Was told there was a short in the line to my brake lights. Took it back to the place I bought it at. Have someone who knows when a light is blown. Was told there was a short in the line to my brake lights. Took it back to the place I bought it at. They changed the bulbs. And magically I had brake lights again. More
by shellyoneil2015
Verified CustomerEmployees Worked With
October 15, 2024
My wife hit a deer. Matthews Ford made the car look as if brand new. Matthews Ford made the car look as if brand new. More
by JHSLENTZ
October 07, 2024
These guts are rockstars, always going above and beyond and accommodate MY schedule and needs! Keep up the good work chris m, Daniel and team! and accommodate MY schedule and needs! Keep up the good work chris m, Daniel and team! More
by tamilynn13460
October 03, 2024
Mark was amazing to work with, as always! Very quick and responsive, took care of everything! Very quick and responsive, took care of everything! More
by carterbrian1
October 03, 2024
Great buying experience. I purchased my 2016 F150 from Matthews and have always had great service. Fair price on my trade and new truck below MSRP. I purchased my 2016 F150 from Matthews and have always had great service. Fair price on my trade and new truck below MSRP. More
by JLAROCCO0
October 01, 2024
I have purchased many vehicles from Mathews Ford and they are second to none. They always exceed expectations, and I was able to close the deal and drive my new truck home the same day I went to look at it! are second to none. They always exceed expectations, and I was able to close the deal and drive my new truck home the same day I went to look at it! More
by jchesebro
September 29, 2024
We had a great sales person! ! Thank you for all your assistance!! Loving my Ford Edge Titanium! ! Thank you for all your assistance!! Loving my Ford Edge Titanium! More
by taymad02
September 27, 2024
The whole experience of having our vehicle repaired was excellent from getting the estimate done to the scheduling at our convience and the efficient and high quality workmanship of the repair. excellent from getting the estimate done to the scheduling at our convience and the efficient and high quality workmanship of the repair. More
by COL.KERRYD
Employees Worked With
John Mendolia
September 12, 2024
Since Istarted my career in education, all my vehicles have been puchased at Smith/Mathews. Only place to buy from have been puchased at Smith/Mathews. Only place to buy from More
by sgdecker15
Employees Worked With
Other Employees :
Dan Eichler, Rachael Monday
August 22, 2024
Very helpful and kind. Richard Ryan was very helpful, very kind and let me know a lot of good information I did not know before. Richard Ryan was very helpful, very kind and let me know a lot of good information I did not know before. More
by Cabrarrah
