Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Ford
Norwich, NY
202 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 202 reviews
July 07, 2025
I I had a wonderful experience at your dealership. It made me feel welcome. I would definitely purchase my next vehicle from Matthews in the future.. I will definitely recommend you to my friends and It made me feel welcome. I would definitely purchase my next vehicle from Matthews in the future.. I will definitely recommend you to my friends and family. More
by williamhmurdock
Verified Customer
June 26, 2025
great place to buy a ford every one was so very helpful have a nice day have a nice day More
by CKBEVERIDGE
June 21, 2025
Purchased car with Ramsey . Process was smooth and painless . Transaction went well . Thank you very much Process was smooth and painless . Transaction went well . Thank you very much More
by ejamesjpfrog
June 21, 2025
Everything went smoothly purchasing the Ford F150 Lariat Hybrid Truck. Found it on Fords Web Site and made the deal over the internet and texting. Hybrid Truck. Found it on Fords Web Site and made the deal over the internet and texting. More
by mrpavet
June 01, 2025
Everyone was very helpful and pleasant. I love my Escape. It drives beautifully. It's fun I love my Escape. It drives beautifully. It's fun More
by banker44453
June 01, 2025
My partner has had a relationship with this dealership so it was an obvious choice. Mike Grant was great in showing us the truck we wanted and explaining features of a hybrid vs regular gas powered vehicle. it was an obvious choice. Mike Grant was great in showing us the truck we wanted and explaining features of a hybrid vs regular gas powered vehicle. The process to purchase was straightforward and the staff was efficient. We were out the door with a brand new Maverick in no time. More
by luveebug
Employees Worked With
May 25, 2025
Fast, friendly service. We were targeting a particular vehicle and it was out front, ready for us when we arrived. We were targeting a particular vehicle and it was out front, ready for us when we arrived. More
by klang7
May 24, 2025
This was my first new vehicle purchase Ramsey made is quick and easy! Thank you Ramsey quick and easy! Thank you Ramsey More
by Sandy
Employees Worked With
May 23, 2025
I was treated great. Mike Grant was wonderful. Answers all my question. Great place to deal with. Thank you Mike Grant was wonderful. Answers all my question. Great place to deal with. Thank you More
by ashcraft64
