Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Ford
Norwich, NY
53 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews, you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 53 reviews
February 21, 2024
They did a wonderful job repairing our Subaru after a deer ran into our car. Jon and his crew did a great job and our car looked brand new. Our car had been washed before we picked it up, and it looked deer ran into our car. Jon and his crew did a great job and our car looked brand new. Our car had been washed before we picked it up, and it looked great! They printed out a whole itemized list of parts which had been replaced.. Everyone we met at Matthew’s Ford,was friendly , helpful, and competent. We would recommend them to anyone who needed body work done on their car! More
by morg.13
Verified CustomerEmployees Worked With
The young lady at the cashier window of the body repair shop and Jon who runs the body shop
Helpful February 20, 2024
I feel the team was honest and straight forward. I would have liked to get more for my trade in but u realize my sales person had nothing to do with that. I would have liked to get more for my trade in but u realize my sales person had nothing to do with that. More
by cowgrledup34
February 04, 2024
Very attentive and accommodating! ! A pleasure to deal with! Kind, courteous and knowledgeable. True asset to the dealership! ! A pleasure to deal with! Kind, courteous and knowledgeable. True asset to the dealership! More
by pab1158
January 30, 2024
Did a great job on my truck service was great they get it in and out in and out More
by lucasray75211
January 08, 2024
its always a pleasure doing business with Matthews ford sales and service is always great sales and service is always great More
by deichler0
January 02, 2024
Ramsey’s was great! Super friendly and helpful. We will be back! Jesse was great as always as well! Thanks guys! Super friendly and helpful. We will be back! Jesse was great as always as well! Thanks guys! More
by adonlin008
December 10, 2023
My wife and I have purchased and leased 16 vehicles from Mathews ford in Norwich absolutely the best Mathews ford in Norwich absolutely the best More
by GLADD
Employees Worked With
Other Employees :
Nathan Gordon
December 01, 2023
Would be a five star review except I keep getting Carfax emails saying I’m overdue for services that have been completed. Everyone at Matthews has been very professional and a joy to deal with. emails saying I’m overdue for services that have been completed. Everyone at Matthews has been very professional and a joy to deal with. More
by Elric1971
Employees Worked With
November 14, 2023
Body shop is great! The work and details by the techs was perfection! John, the manager, was also great! Professional, communicated great and updated me on progress as h The work and details by the techs was perfection! John, the manager, was also great! Professional, communicated great and updated me on progress as he said he would. Very satisfied with the entire experience and work done! More
by sueeb
Employees Worked With
John
