
Matthews Hyundai of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The sales dept was awesome. The problems we had is with Service Dept. Specifically, and only, Jared and the “repair shop” my car was taken to. Since early Fall, he has told me a The problems we had is with Service Dept. Specifically, and only, Jared and the “repair shop” my car was taken to. Since early Fall, he has told me a part for my Santa Fe is on back order. Last time I brought my car in on a Thursday for a ding another car gave me & a whistling sound (broken seal in my front windows) I impressed upon Jared I needed my cat back by Sat.to take myself & others to a baby shower. I even changed my appt to 1 day earlier to provide more time. I was not told my new car was to be taken off site to some unknown to me “repair shop” My car wasn’t done & the “shop” over sprayed paint onto running board! I had to beg & plead to get my car back Sat morning!! Jared acted like it was an inconvenience to him to go retains car on his off-day; when I told him numerous times people were counting on me Saturday morning. Jared told me that he told me it may not be done by Sat. A lie because if he had I would have rescheduled and not risked it!! He even had told this lie to the service staff when I picked up my car. Also, both times I was given a loaner car, I had to wipe down the car’s interior before I drove it because there was spilled drink residue, crumbs, trash, and filth in the cars! We will not be returning to the service department! More
Very comfortable experience buying car, thank you Justin, vehicle was in perfect condition, the whole experience was a breeze Justin, vehicle was in perfect condition, the whole experience was a breeze More
All personnel is attentive, they make you feel like home. Salesperson answers all your questions. They show you plenty of choices according to your budget. I received good advice in terms of auto loan optio Salesperson answers all your questions. They show you plenty of choices according to your budget. I received good advice in terms of auto loan options. More
Very fast service, fair price, free coffee, Free Wi-Fi, and comfortable seating while you wait. Good deal. and comfortable seating while you wait. Good deal. More
Felt comfortable and not pressured Justin was very helpful and knowledgeable and pleasant to work with helpful and knowledgeable and pleasant to work with More
I didn't even need this appointment. We got a false notification for maintenance. We've always complied with reminders for maintenance but the technician hadn't reset it so we got notifi We got a false notification for maintenance. We've always complied with reminders for maintenance but the technician hadn't reset it so we got notification was wrong . The appointment wasn't a total loss, I didn't get his name but he came from behind the counter and reset it. I was there about 5 minutes. More
I only dealt with Jon and Joe but they were friendly, helpful and kind to me. helpful and kind to me. More
I was impressed with the quality of time and effort that was put into me getting a great vehicle and exactly the way I wanted it mark is the man I will definitely recommend him to anyone that I know that's was put into me getting a great vehicle and exactly the way I wanted it mark is the man I will definitely recommend him to anyone that I know that's looking for a vehicle Hyundai is the car More
My sales guy Terri was excellent so we’re all the staff. I didn’t go in there expecting to buy a car but I fell in love with the yelllow Kona. Love it such a nice car thank you. And you guys got me an excel I didn’t go in there expecting to buy a car but I fell in love with the yelllow Kona. Love it such a nice car thank you. And you guys got me an excellent interest rate. I’m very happy Would recommend to my friends and family. More