Matthews Hyundai of Schenectady

The people at the dealership were very accommodating and very willing to take the extra time to make sure that all our questions were answered. very willing to take the extra time to make sure that all our questions were answered. More

They were very responsive and worked quickly to relive my issues. Everyone that I encountered was very pleasant! issues. Everyone that I encountered was very pleasant! More

Dealer was quick and proactive during the trade in process, and was mostly transparent throughout the negotiations process, and was mostly transparent throughout the negotiations More

I received an email showing this package deal for 484. 00 but when I brought my car in to get serviced I was told that they don't do this and it would cost more. Why send an email for me to bring my car 00 but when I brought my car in to get serviced I was told that they don't do this and it would cost more. Why send an email for me to bring my car in for this package deal if it isn't going to be honored. They only did 3 fluid changes and none of the other things that were supposed to be included for this advertised deal. I have brought my car in every time since I bought it there. Last time I brought my car in they forgot to change my oil and ended up charging me for it. So I had to bring it back again for something they forgot to do. I have been a very patient customer there but now I think its time to go elsewhere. The things that are advertised in the email are Replace Engine Oil and Filter Tire Rotation Replace Climate Control Air Filter Add Fuel Additive (recommended only if TOP TIER Detergent Gasoline is not available. See owner's manual for details.) Replace Automatic Transaxle Fluid Inspect Air Cleaner Filter Inspect Air Conditioning Compressor Inspect Air Conditioning Refrigerant Inspect Battery Condition Inspect Brake Fluid Inspect Brake Lines, Hoses and Connections Inspect Disc Brakes and Pads Inspect Drive Belt(s) Inspect Driveshafts and Boots Inspect Exhaust Pipe and Muffler Inspect Fuel Filter Inspect Fuel Lines, Fuel Hoses, and Connections Inspect Fuel Tank Air Filter Inspect Parking Brake Inspect Steering Gear Rack, Linkage and Boots Inspect Suspension Mounting Bolts Inspect Vacuum Hose Inspect Vapor Hose and Fuel Filler Cap More

Nick in the service department went above and beyond. Can't thank him enough. He was professional, friendly and knowledgeable. Excellent service! Can't thank him enough. He was professional, friendly and knowledgeable. Excellent service! More

They communicated well about availability of the type snd color car I wanted. In the long run the car was only delayed 2 days. Paper and pick up went smoothly. Car was very clean. Josh provided excellent des color car I wanted. In the long run the car was only delayed 2 days. Paper and pick up went smoothly. Car was very clean. Josh provided excellent description of car's features. More

Overall experience was great. Guy was very patient and answered all of my questions. Also, Johnny O was very professional. Guy was very patient and answered all of my questions. Also, Johnny O was very professional. More

Guy was very patient and answered all of my questions. The overall experience was excellent! The overall experience was excellent! More

Wonderful. No pressure. Very accommodating. Very satisfied with the result. I would send other there and I would go back. No pressure. Very accommodating. Very satisfied with the result. I would send other there and I would go back. More