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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.5
1,258 Reviews

1,258 Reviews of Matthews Hyundai of Schenectady - Service Center

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May 10, 2019

Thanks Nick and crew! Professional, fast and thorough! Great service! I was out in less than an hour and had extra time for some errands. Thank you team - much appreciated! More

by DIANEG1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019

Service Appointment My experience was positive and I found Bob Anderson helpful and quite knowledgeable on the issue I was having with my Lincoln. I would recommend him h More

by M.PEPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
May 08, 2019

Great Service I have always ben happy with the service, quality of the job done and the friendly staff. I will recommend your service department to others. More

by mike1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019

Great customers service Really great customers service also fast responds to all you question great job performance overall my car was shaking in gear they goot it in and fi More

by ELDURO1727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessenia Maldonado
May 07, 2019

Great service Bob helped us get checked in and we were out in a few minutes. The car was finished in the time promised.We were happy to learn that all was covered b More

by fishfry655
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
May 05, 2019

I was placed in a bad situation So I went to get my car serviced for my 15000 mile service and there were recalls on the car. They did everything and as I'm leaving the check engine More

by kaelahunter323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Merys and Robert
Jun 22, 2019 -

Matthews Hyundai of Schenectady responded

Kaelahunter323, I am sorry you had a bad experience out our dealership. My goal is to ensure my customers are 100 % satisfied. If I can assist you with anything please feel free to contact me at 518-382-0274. Michael Capadona General Manager

May 04, 2019

Made to feel we were priority Service rep Marys took us under her wing. This was our first experience at Fucillo.. She surpassed our expectations with her friendly, professional, a More

by JhnLyonsLJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martys-Ladie
May 02, 2019

Pleasant Service Managers Always willing to help and explain. I was able to get in an out quickly and knew my car was safe. For my scheduled brake change and inspection I r More

by Knowles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service- Bob
May 01, 2019

Car was detailed. If I could put photos on here, I would. Just glad that it was a complimentary Detailing due to another occurrence that happened in July. More

by julietucker825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 22, 2019 -

Matthews Hyundai of Schenectady responded

Julietucker825, I am sorry you had a bad experience out our dealership. My goal is to ensure my customers are 100 % satisfied. If I can assist you with anything please feel free to contact me at 518-382-0274. Michael Capadona General Manager

May 01, 2019

Routine Oil Change These guys are great. So nice and accommodating. Very fast as well. Makes car service ok. Nick really knows his stuff. The other guys in service More

by DSFAUBION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
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