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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
652 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 652 reviews

February 12, 2023

friendly staff kind and caring would go back again especially if Ray was still working More

by JEFFI13733
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Ray! We appreciate your business and the great review!

February 01, 2023

Very pleased with the whole buying experience. It was fast and very easy. Definitely recommend and will buy from again! More

by Zholofchak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 30, 2023

This has been the worst experience I have ever had with a vehicle service center. The gross negligence and quality of work I have experienced is almost unbelievable. My vehicle has been returned to me with m More

by ATeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Salisbury
Jan 31, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hello, We sincerely apologize for your recent experience with our Service Department. We have reached out to General Manager, Jim Morse who will be reaching out in an effort to resolve matters. Thank you for letting us know.

January 28, 2023

Wonderful and stress free experience! Michael was terrific and knowledgeable. Will recommend to friends! A pleasure to do business with! More

by kcihocki252
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hello, We're so glad to hear you had a great experience with Mike! Thank you for your business and the great review!

January 20, 2023

Fantastic, quick, friendly, priced right, will go again for service. Will tell friends and family to go too. More

by tshiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! We appreciate your business!

January 20, 2023

Stephen Korutz was a great help as soon as I walked in the door! He explained approximately how long the service would take and double checked to make sure I still wanted all services that had been select More

by bford20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen A. Korutz
Jan 30, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! We appreciate your business!

January 17, 2023

Great experience. Just passing through town. Mike hooked it up. Thank you so much mike More

by Sheehan313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! We appreciate your business!

January 17, 2023

I had a wonderful experience with this dealership. They were patient and polite. Jordan Salisbury couldn’t of made my shopping experience any easier. 5 stars! More

by quesoonlot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Husch, Devon O’Brien, Jordan Salisbury
Jan 30, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Jordan! Thank you for the great review!

January 03, 2023

The salesmen were RUDE and LIED to us. We had a terrible experience buying a car and I will never recommend or buy a car from any matthews dealerships again. More

by JEBABYSEALS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Leonard
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Wonderful experience at Matthews! As a first time car buyer Jordan and Dennis made the process simple and hassle free, ensuring that I pulled away from the lot in my new car with my m More

by caruana34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis , Jordan Salisbury
Jan 03, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Jordan & Dennis! Thank you for your business and enjoy your new ride!

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