Matthews Mitsubishi Planet PreOwned

I was very impressed with my experience at the dealership & with Mike Goff. Mike was very knowledgeable about all of the cars I test drove. He was very patience with all of the questions both my husband & & with Mike Goff. Mike was very knowledgeable about all of the cars I test drove. He was very patience with all of the questions both my husband & I asked. I would recommend both him & Matthew's to anybody looking to buy a car. More

Best experience I’ve ever had thanks to Mr Richardson will be going back for my next car and will refer anyone to him thanks will be going back for my next car and will refer anyone to him thanks More

I've had dealings with Matthew's over the last 30 years or so. That, right there, speaks volumes. My experience within the last few days with Planet Preowned, specifically Jack Richardson, has once again or so. That, right there, speaks volumes. My experience within the last few days with Planet Preowned, specifically Jack Richardson, has once again proven WHY I always come back to Matthew's Auto Group. More

Jack and his colleagues were friendly, knowledgeable and accommodating from the moment we stepped on the lot until we drove away in our new SUV! The staff took care of the entire process and explained every accommodating from the moment we stepped on the lot until we drove away in our new SUV! The staff took care of the entire process and explained everything. We highly recommend Mathews Planet Preowned! More

Would definitely buy from them again great experience. Would recommend Mike for sure very nice and polite. It was worth the drive over to Binghamton Would recommend Mike for sure very nice and polite. It was worth the drive over to Binghamton More

Mike was very pleasant and helpful. He was patient with me in helping me decide my budget and what worked for me. I would definitely recommend to friends and family. Thank you so much to Mike and Matthew me in helping me decide my budget and what worked for me. I would definitely recommend to friends and family. Thank you so much to Mike and Matthew's for an awesome experience on my first big purchase. More

Jeremy was extremely helpful! He walked me through the whole process and gave me a bunch of options to look at. He gave great details about each vehicle and focused on what I was looking for. Everyone was whole process and gave me a bunch of options to look at. He gave great details about each vehicle and focused on what I was looking for. Everyone was kind, polite, and knowledgeable! More

See Ray Had issues with a previous purchase. I hated the car. They helped me switch it around in a car I love. Thanks Ray and Jim for helping me out. Had issues with a previous purchase. I hated the car. They helped me switch it around in a car I love. Thanks Ray and Jim for helping me out. More

Amazing!! He was able to get me the best deal possible and that worked within my budget. Saved me so much money and time, definitely worth my time. He was able to get me the best deal possible and that worked within my budget. Saved me so much money and time, definitely worth my time. More

Personalized and Simple We had been putting off car shopping for months because we simply did not want to go through the hassle. On a Saturday, I was browsing vehicles at Mat We had been putting off car shopping for months because we simply did not want to go through the hassle. On a Saturday, I was browsing vehicles at Matthews Auto and saw some vehicles at the Mitsubishi location we were interested in. I completed the financing application online in less than 5 minutes for my husband and me. We got instant preapproval and a follow up email with multiple vehicles to compare based off of what we were interested in. Monday morning, our salesman, Jack, called to set up an appointment. Later that day we met with Jack. He took the time to learn about our family and what our needs were. Jack was very thorough and not only asked all the right questions but applied it to the vehicles he showed us. He prioritized our time and needs. In 2.5 hours, Jack was able to explain all of our financing options, show us a handful of vehicles, take a test drive, explain any add-on services and coverage that would be beneficial to us (or not), worked with Tom in finance to figure out best lender. We ran into an issue when our top choice in vehicle wasn’t going to be the best for us due to lender algorithms. Jack was great in explaining the finance jargon and quickly helped us make another choice. Tom and Donna worked diligently from the time we left at 7pm Monday to us arriving at noon on Tuesday. We spent half an hour signing papers and reviewing the add on products we wanted and drove away in our new vehicle. The process could not have been simpler or more catered to us. Jack felt like an old friend we could trust and made the process so easy, even catering to our 8-year-old daughter who was along for the process. The entire dealership was full of kind staff. We loved their responsiveness. It truly felt like they were all working for us and not just for the sale. More