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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

November 10, 2018

Great service Recently purchased 4 tires and alignment plus a few other minor replacements parts. Ron and Andrew are always very friendly and keep you updated on th More

by sunshinecjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda was also very helpful <3, Andrew Trombley, Ronny Burghart
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating and for choosing to bring your vehicle to our service repair shop. Thanks again and safe travels.

November 10, 2018

Oil change Great customer service and efficient service. Always good when we come here. Third vehicle from this dealership. Love the fact it was all done in one More

by KJMCSWEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Mandel Robinson, Matt Taylor-Netzband
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for your repeat business and loyalty over the years. We appreciate your feedback and are happy to hear we can offer an experience worth coming back for year after year. Safe travels.

November 09, 2018

Greatly satisfied. Went to Fuccillo for alignment after hearing a vrum-vrum in the rear. They pin pointed the problem and eliminated the problem. Bought car here, too. More

by nattybump4311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for your business and loyalty to our dealership. We are happy to hear we resolved your problem and look forward to assisting you in the future. Safe travels.

November 09, 2018

Nys inspection The thing that bothers me is that during the past three visits, I noticed that every customer in the waiting lounge was approached and told that addit More

by linda71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember employees names
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback. We like to abide by Nissan's recommendations in order to keep the customer as safe as possible and their vehicle in the best running condition it can possibly be. We look forward to assisting you during your next visit and to continuing to keep your vehicle in excellent running condition.

November 09, 2018

the staff was excellent and very attentive to our questions. the reason why we purchased our new rogue was because of the staff, that worked with my wife and I. We chose the new 2019 rogue because of the safety More

by CMICHAEL581
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muhamad Ashkar, Vincent Dierkes, Matt Ryan, Andrew Osborne, Mike Pannozzo, John Annesi
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent review and for giving us the opportunity to earn your business. We hope you enjoy your new vehicle along with all of its safety features and look forward to working with you again in the future as well. Enjoy!

November 09, 2018

Long wait for seemingly no reason Matt was very nice, professional, patient, attentive, provided good customer service. There were several long periods of waiting...for seemingly no re More

by CHRISTINEMACRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ryan, Mike Pannozzo
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for your business and for your feedback. We are always seeking new ways to improve and speed up our process to make the experience better for you, the customer. We will certainly look into potential solutions and seek to improve our process for the future.

November 09, 2018

Great service by Andrew. Excellent care and service by Andrew. Alll staff are very friendly. Quality and efficient service . Warm and friendly environment . Beautiful dea More

by sandra.ezzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review! We appreciate you bringing your vehicle to our shop and for the excellent review. Safe travels.

November 09, 2018

Always top notch Very reliable with my car and prices are excellent..Never worry about my car..I especially like having Nissan parts on my rogue..and in a clean enviro More

by avickisnyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The girls that work there later in the evening are always nice, Ronny Burghart
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent review. We appreciate your loyalty and look forward to assisting you with any of your vehicle needs in the future.

November 08, 2018

Fast professional service advisors. Service advisors friendly and fast at getting vehicle registered in system for repair and repair time estimate was very accurate. Stream line service More

by Rogue1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with out team. We appreciate your business and look forward to offering you another excellent experience during your next visit.

November 08, 2018

Quick comfortable convient Friendly knowledgeable professional staff made the visit quick and easy. The lounge was comfortable and had snacks and beverages witch was very pleasi More

by MSJANSBAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We greatly appreciate your business and look forward to seeing you again in the future.

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