
Matthews Nissan of Clay
Liverpool, NY
Filter Reviews by Keyword
By Type
1,345 Reviews of Matthews Nissan of Clay
Great service Recently purchased 4 tires and alignment plus a few other minor replacements parts. Ron and Andrew are always very friendly and keep you updated on th Recently purchased 4 tires and alignment plus a few other minor replacements parts. Ron and Andrew are always very friendly and keep you updated on the progress of your repairs. Staff also provided drinks and snacks during my visit. Recommend this Clay Nissan Dealership for repairs (and sales). More
Oil change Great customer service and efficient service. Always good when we come here. Third vehicle from this dealership. Love the fact it was all done in one Great customer service and efficient service. Always good when we come here. Third vehicle from this dealership. Love the fact it was all done in one day. More
Greatly satisfied. Went to Fuccillo for alignment after hearing a vrum-vrum in the rear. They pin pointed the problem and eliminated the problem. Bought car here, too. Went to Fuccillo for alignment after hearing a vrum-vrum in the rear. They pin pointed the problem and eliminated the problem. Bought car here, too. More
Nys inspection The thing that bothers me is that during the past three visits, I noticed that every customer in the waiting lounge was approached and told that addit The thing that bothers me is that during the past three visits, I noticed that every customer in the waiting lounge was approached and told that additional service needed/is recommended to be done. I understand that there are occasions that there are some extra issues, but this seems to now be a standard practice at this location. I was to.d that to pass inspection I needed new wiper blades. But since it had been raining for that day and several days before I saw no deterioration in my old wipers performance. I will pay more attention during my next visit to see what other supposed necessary things must be done More
the staff was excellent and very attentive to our questions. the reason why we purchased our new rogue was because of the staff, that worked with my wife and I. We chose the new 2019 rogue because of the safety the reason why we purchased our new rogue was because of the staff, that worked with my wife and I. We chose the new 2019 rogue because of the safety features which we wanted on our new car. More
Long wait for seemingly no reason Matt was very nice, professional, patient, attentive, provided good customer service. There were several long periods of waiting...for seemingly no re Matt was very nice, professional, patient, attentive, provided good customer service. There were several long periods of waiting...for seemingly no reason, sales accociate had to run things by various managers at every step of the process, causing delays at every stopping point. Maybe the sales associate should have authority to negotiate himself? I get it, good guy, bad guy, but time is valuable. More
Great service by Andrew. Excellent care and service by Andrew. Alll staff are very friendly. Quality and efficient service . Warm and friendly environment . Beautiful dea Excellent care and service by Andrew. Alll staff are very friendly. Quality and efficient service . Warm and friendly environment . Beautiful dealership . Highly recommend to family and friends . More
Always top notch Very reliable with my car and prices are excellent..Never worry about my car..I especially like having Nissan parts on my rogue..and in a clean enviro Very reliable with my car and prices are excellent..Never worry about my car..I especially like having Nissan parts on my rogue..and in a clean environment More
Fast professional service advisors. Service advisors friendly and fast at getting vehicle registered in system for repair and repair time estimate was very accurate. Stream line service Service advisors friendly and fast at getting vehicle registered in system for repair and repair time estimate was very accurate. Stream line service entrance and drop off like no other. More
Quick comfortable convient Friendly knowledgeable professional staff made the visit quick and easy. The lounge was comfortable and had snacks and beverages witch was very pleasi Friendly knowledgeable professional staff made the visit quick and easy. The lounge was comfortable and had snacks and beverages witch was very pleasing. Will definitely be back in the future! More