
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Everything is very efficient-- everything explained out-- I came in a little early and was taken right in. It was a very pleasant place to come to workers polite and helpful/ thank you I came in a little early and was taken right in. It was a very pleasant place to come to workers polite and helpful/ thank you More
Fast service We called and received an appointment for the same day. We arrived a little early but were taken right care of. We were advised it would be about an h We called and received an appointment for the same day. We arrived a little early but were taken right care of. We were advised it would be about an hour and it was. In and out in a very timely manner. More
Great service Everyone that I spoke to was courteous, pleasant and helpful. They answered all my questions and made sure my vehicle was done quickly since I had a m Everyone that I spoke to was courteous, pleasant and helpful. They answered all my questions and made sure my vehicle was done quickly since I had a meeting to attend. I was impressed with their overall customer service and would highly recommend them. More
2018 Nissan purchase Very knowledgable; reviewed all aspects of purchase;took time to explain all the options on the new car including setting up my hands free phone and 1 Very knowledgable; reviewed all aspects of purchase;took time to explain all the options on the new car including setting up my hands free phone and 1st oil change More
overall experience Zak did a great job of being up front with me and was very friendly. He wanted to know what I was looking for and what I wanted in my choices and wha Zak did a great job of being up front with me and was very friendly. He wanted to know what I was looking for and what I wanted in my choices and what I did't want. this help me go out and pick the car I wanted and that I would be happy in my choice. He went over all the features that the car had and showed to use them.. He worked hard to get to the price I want to make. I have to say this was the best experience at a car dealer I ever had. If I have anybody looking to by a Nissan I would sen them to your dealership and have them ask for Zac to do btalk with. More
Bought a new Sentra My salesman, Andrew Osborne was professional and knowledgeable. He found me the perfect vehicle and I am so happy with it. The business manager John w My salesman, Andrew Osborne was professional and knowledgeable. He found me the perfect vehicle and I am so happy with it. The business manager John was great. The facility is beautiful. More
Inspection and repair Excellent friendly fast service from Andrew. He got me in when i needed to get in and was awesome in being timely and explained everything. Excellent friendly fast service from Andrew. He got me in when i needed to get in and was awesome in being timely and explained everything. More
Fast and efficient I called ahead to check to see if I could come in on short notice to have my tires rotated and the service department was able to fit me right in. I w I called ahead to check to see if I could come in on short notice to have my tires rotated and the service department was able to fit me right in. I was there for hardly any time at all and was out the door without any problems More
Bad day turned better I brought my 2017 rogue in to get an oil change a tire rotation and a nys inspection. I bought this vehicle while in NC and among my list of questions I brought my 2017 rogue in to get an oil change a tire rotation and a nys inspection. I bought this vehicle while in NC and among my list of questions before purchasing it was is the window tint factory, they assured me it was. When I got to fucillo the technician that checked me in said my tint will not pass inspection. He could tell that I was upset by his news so he called over the manager who proceeded to go through the process with me of how removing the tint is a tedious process and is hard to remove the glue so they prefer to replace the windows entirely. Being that it was my front windows only it would cost $300, a cost I was not expecting to pay and did not have. The manager and technician were very patient and worked with me to figure out what to do. I cannot thank them enough! More
Excellent!!! I will recommend to friends and family Marc was great! He made the experience painless and simple. He identified my wants in a vehicle and turned them into needs. He made an excellent conne Marc was great! He made the experience painless and simple. He identified my wants in a vehicle and turned them into needs. He made an excellent connection in the beginning and gained my trust right away. He overcame my objections by suggesting alternatives which was painless. keep up the great work! More