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Matthews Nissan of Clay
Liverpool, NY
1,345 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,345 Reviews of Matthews Nissan of Clay
July 18, 2019
Great customer service I dropped my car off Tuesday night and it was ready Wednesday night when I was done work. They gave me a loaner so I did not have to miss work. Ron wa I dropped my car off Tuesday night and it was ready Wednesday night when I was done work. They gave me a loaner so I did not have to miss work. Ron was very helpful and knowledgable. More
by TWEETYSWEETY71
Verified CustomerEmployees Worked With
Ronny Burghart
July 17, 2019
Love my new Sentra! Couldn't be happier. My husband and I worked with salesman William Johnson and had a wonderful experience. He was very knowledgeable about the vehicle I was looking at and My husband and I worked with salesman William Johnson and had a wonderful experience. He was very knowledgeable about the vehicle I was looking at and the paperwork went very smoothly. I would recommend him to anyone, and all of the staff at Fuccillo Nissan has always treated me very well. Thumbs up! More
by JOBETHKIRCHNER
Employees Worked With
Brandon Phenes, Will Johnson
July 16, 2019
Very nice service department. We were treated great. Service manager was extremely nice and very professional. He told us it would take 3 hrs. to perform the service on our vehicl We were treated great. Service manager was extremely nice and very professional. He told us it would take 3 hrs. to perform the service on our vehicle and he was correct. They also offered to shuttle us to lunch or wherever we wanted to go. Hopefully our vehicle issue has been resolved. More
by JPARKHU
Employees Worked With
Andrew Trombley
July 14, 2019
A pleasant experience I generally go here for my car servicing. This time was the first time that I had received video from the repair technician going over things on my ca I generally go here for my car servicing. This time was the first time that I had received video from the repair technician going over things on my car that they noticed & giving their professional suggestions as to what I should take care of and what sort of things to consider or be aware of for the near future. All in all it was a pleasant & simple experience. More
by Colton
Employees Worked With
Andrew Trombley
July 14, 2019
Oil change and tire rotation Very friendly staff with quick service. Waiting area was very nice as well. We will be returning the next time we need service work completed. Very friendly staff with quick service. Waiting area was very nice as well. We will be returning the next time we need service work completed. More
by strumble1099
Employees Worked With
Andrew Trombley
July 13, 2019
Major Service My experience was wonderful every service representative and mechanic was outstanding I can't thank you enough for fixing my vehicle and I appreciate My experience was wonderful every service representative and mechanic was outstanding I can't thank you enough for fixing my vehicle and I appreciate all your help. More
by LDRAKE1
Employees Worked With
Everyone their girls in the office, Andrew Trombley, Matt Taylor-Netzband
July 13, 2019
Ivy Colon deserves the 5 stars! It was HOT DAY!!! Ivy offered water, then said, let's test drive until you find vehicle you love! Never pushy!!!! Wanted used, bought new! It was HOT DAY!!! Ivy offered water, then said, let's test drive until you find vehicle you love! Never pushy!!!! Wanted used, bought new! More
by sz188
Employees Worked With
Candace Segars, Ivy Colon
July 12, 2019
Oil change Every time I take my car there for an oils change everyone is really friendly and professional. I’m also in and out pretty quickly which I appreciate Every time I take my car there for an oils change everyone is really friendly and professional. I’m also in and out pretty quickly which I appreciate because I’m so busy. More
by J_MASELLO
Employees Worked With
Samantha Hall, Ashley Lesperance
July 12, 2019
Excellent service and friendly! I took my car in for an oil change and an inspection. The service provided was convenient and easy. Everyone was friendly and I liked how they kept me I took my car in for an oil change and an inspection. The service provided was convenient and easy. Everyone was friendly and I liked how they kept me updated with what was going on. More
by Jmproper
Employees Worked With
Ronny Burghart
July 11, 2019
Yesterday's service visit. The normal service went smoothly. I also request the simple repair of a trim piece that came loose on the driver's seat. Was quoted $40 to fix (no t The normal service went smoothly. I also request the simple repair of a trim piece that came loose on the driver's seat. Was quoted $40 to fix (no thank you). Also I was offered $5 off the next service visit within about a half a day of being there with an expiring date of 90 days. I probably will not be back for 6 months. The the blank! More
by glgates
Employees Worked With
Do not remember who I worked with., Andrew Trombley
