Matthews Nissan of Clay

Service Always pleased when I get service done on my frontier. Any issues, fuccillo always takes care of my needs. Thank you for everything. As for warranty i Always pleased when I get service done on my frontier. Any issues, fuccillo always takes care of my needs. Thank you for everything. As for warranty issues, fuccillo takes pride More

Dishonest business I purchased a car for my daughter beginning of May. When the vehicle was purchased the tire light continued to come on. 6 weeks into owning the vehic I purchased a car for my daughter beginning of May. When the vehicle was purchased the tire light continued to come on. 6 weeks into owning the vehicle I took it to a reputable tire dealer to find out what was going on. Exact quote from tire dealer- “after reviewing the car we found that all tires to be low on tread 4 to 5 32 seconds depending on where measurement was taken on tire... on top of the low tred the more concerning issue is the fact that they are badly dry-rotting in the tred and need replacement ASAP”. I called Nissan and spoke with the service manager and was told they will do nothing for me. I then asked to speak with his supervisor and he told me I could not as he was the highest person and he does not have a supervisor. I told him I wanted to speak with a higher up and was told someone would call me and they never did. Their is no way a cars tires can dry rot in 6 weeks of ownership. Furthermore this vehicle was purchased for my young daughter that could put her at risk without replacement and their unconcern is beyond me. Their compassion for my daughters safety is none. I asked them to do the right thing by fixing this matter and they continue to ignore my complaint. I want everyone to know this is not the dealership you want to purchase a vehicle from. I will be glad to change my review if they do the right thing and step up to the plate. Until then I will continue to let everyone including reviews, social media and word of mouth be aware of our experience with them. More

Very good Good experience...However, the last 2 lease's I have done with your dealership started with one sales person and finished with another. The same sales Good experience...However, the last 2 lease's I have done with your dealership started with one sales person and finished with another. The same sales person should follow thru from start to finish!! More

fair deal excellent service I was very pleased with the excellent service given me by Nick Kane. He was courteous, knowledgeable and very helpful. great experience, I would certa I was very pleased with the excellent service given me by Nick Kane. He was courteous, knowledgeable and very helpful. great experience, I would certainly come here for my next car! More

Exciting and as painless as possible this visit was to turn in old lease and get another. I had questions about another model and Pete was great about taking me to see their overflow lo this visit was to turn in old lease and get another. I had questions about another model and Pete was great about taking me to see their overflow lot. He was good about explaining features with the car but I chose to stay with the Murano, it's what I had before so I knew about it. Naturally new bells and whistles after 3 yrs and Pete showed and explained what they were. Spoke with other associates while I was there. They introduced themselves and welcomed me to the "family" asked if there was anything they could do to be sure and ask....... More

Helpful and friendly I always have a great experience when I go there. Must be a lot of others think so too since their service area is always full. I always have a great experience when I go there. Must be a lot of others think so too since their service area is always full. More

Great experience Wonderful experience. Helpful sales people. All questions were answered. Worked around our schedule for appointments. Very nice and comfortable env Wonderful experience. Helpful sales people. All questions were answered. Worked around our schedule for appointments. Very nice and comfortable environment. I would recommend this dealership to my friends More

Great job! Took good care and of my car. Liked the new video feature of the car and the explanation of what was scheduled for services and what was needed or re Took good care and of my car. Liked the new video feature of the car and the explanation of what was scheduled for services and what was needed or recommended. More

Rocky start Could not connect with the salesman that first waiting on me. I Had to get the sales manager involved. Once I did, things went great Could not connect with the salesman that first waiting on me. I Had to get the sales manager involved. Once I did, things went great More

Great service Sam is always so helpful and has helped me with a lease and most recently a new pathfinder. Everyone has always gone above and beyond to help me get t Sam is always so helpful and has helped me with a lease and most recently a new pathfinder. Everyone has always gone above and beyond to help me get the car I needed. Thanks! More