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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

July 02, 2019

Awesome Service! Awesome,, fiendly, kind representatives by everyone from sales to financing, management and service! A large variety of vehicles to choose from inclu More

by KRAZYKAY0808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Peter Ciambriello, Karen George, John Annesi
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star review and your business. We cannot thank you enough for choosing to do business with us and hope you enjoy your new vehicle!

July 02, 2019

Murano I had a wonderful experience with Brandon. He Made buying the car very easy and painless. Although I hate buying new cars this experience was better t More

by LYNDAMR09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Phenes
Jul 03, 2019 -

Matthews Nissan of Clay responded

Thank you for the excellent review and for trusting in our team to take great care of you. We are pleased to hear that we were able to surpass your expectations and offer a better experience than anticipated. We hope you enjoy your new vehicle and look forward to seeing you again soon.

July 02, 2019

Pete daddy is the best Never have I ever felt so comfortable buying a car. As a female it can often be intimidating walking in to a primarily male car dealership I felt comf More

by EMILYNUGENT24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, John Annesi
Jul 03, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review of your experience with Peter and John at our dealership. We are happy to hear they offered a comfortable buying experience and found the perfect vehicle for you. We hope you enjoy your new vehicle and look forward to working with you again in the future.

July 01, 2019

Exceptional I have been buying from fuccillo nissan now this is my 3rd lease! Love how fast, reliable, honest they are! Best Nissan dealer around hands down! More

by ANGIE.MORTIMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your repeat business and for the awesome review! We hope you enjoy your new vehicle and look forward to seeing you back when you are ready for vehicle number 4!

June 30, 2019

Very helpful I just leased my 2nd car. (3rd car from Fuccillo Nissan) Brian was wonderful and let me look at every model and test drive every model I was intereste More

by Bdubs97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pannozzo, Brian Kiehl
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your repeat business and for taking the time to leave your feedback! We hope you enjoy your new vehicle and look forward to seeing you again in the future.

June 30, 2019

the service was ok but you need someone else to set up appoi As this was my first time using the service department at fuccillo I had high expectations. My first encounter with the service department involved se More

by BECKYC40
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback of your experience with our service team. We hope yo be able to offer a more pleasant scheduling experience for your future visits and more informative feedback as your vehicle ages. Thanks again and we look forward to seeing you in the future.

June 30, 2019

Great experience! Had a great experience deciding on my new lease. Will was good to work with, helped me in narrowing down the best options for me and stayed very patie More

by aubreyhait
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Maverick The Dog, Candace Segars, Will Johnson
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and the perfect 5 star review! We are glad that Will was able to help you find the perfect vehicle and hope you enjoy your new car.

June 29, 2019

Long wait on paperwork but glad its over They helped me get the perfect car to fit my budget and family size. Very happy with my new car. Very happy that Nitrofill is dedicating a tree to my More

by kecary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie McGibony, John Annesi, Will Johnson
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for the excellent review! We greatly appreciate you choosing to do business with our dealership and are happy to hear that we found the perfect vehicle to fit your budget and family. We hope you enjoy your new vehicle.

June 29, 2019

Wait time The wait time for a scheduled oil change seems a bit long. Almost 2 hours! We were told an hour.We have other vehicles that we being elsewhere and an More

by LISALIOY13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback and our apologies on the extended wait. We hope yo be able to offer a quicker turn around time during your next visit.

June 29, 2019

Repairs not complete. Don't know what the issue is Had the truck for two full weeks of the last three weeks but don't k how what the issue is even after engineers have looked at it. Still not fixed wa More

by Happycustomer
Recommend Dealer
No
Employees Worked With
Clayton Geaslin, Matt Taylor-Netzband
Jul 17, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback. Unfortunately at this time Nissan does not have a fix to resolve your concerns and will be looking to buy your vehicle back from you. If you have any additional questions please contact us at (315)944-3200.

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