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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

June 28, 2019

Very professional I was very happy with the service to my vehicle. They looked over the car with recommendations that I felt were appropriate. Plus the location is two More

by Art82456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star review. We are glad to hear you enjoyed your experience with our service team and look forward to working with you again in the future.

June 27, 2019

Good job Thanks. Sam was really kind and informative. And great w kids!! I would definitely tell ppl to go there and ask for him. And love my car. More

by THUTSON22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and congratulations on your new vehicle! We look forward to doing business with you again in the future.

June 26, 2019

Great. Service and freindly customer realations. The service staff was friendly and worked with me on scheduling the service to my car that was needed. They set me ip with a loaner car. The experienc More

by SSTAGNITTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We appreciate you choosing to service your vehicle at our dealership and look forward to seeing you again.

June 25, 2019

Easy from start to finish Since the very first email, Nissan made my experience easy, smooth & fast!! Everything was spelled out, no surprises!! Everyone was pleasant to work w More

by JAIMESTREIFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candace Segars, Will Johnson
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for the great review. We are so glad to hear you valued our transparency throughout the process and hope you continue to enjoy your new Sentra.

June 25, 2019

Great service We appreciated the professional, friendly and courteous treatment shown to us by Zak. Zak answered all our questions and went above and beyond our ex More

by A-MASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie McGibony, Zak Ispahani
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating and congratulations on your new vehicle! We are glad that Zak took excellent care of you and hope you enjoy your new vehicle!

June 24, 2019

Lengthy ordeal Spent 3 to 4 hours at dealer two nights in a row to get deal done and pick car up. Night of pick-up no paperwork was done including insurance transfer More

by KBOURGEOIS4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward Murray, Mike Pannozzo, Brian Kiehl
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and your feedback. We apologize for the time it took to take delivery of the vehicle. We hope you enjoy your new vehicle and hope to be able to offer a more streamlined experience during your next visit. If you have any additional questions or concerns in the future, please do not hesitate to contact Joe at (315)944-3201 or at jalberts@fuccillo.com.

June 24, 2019

Great! I was very pleased with the service they provided. Peter was extremely knowledgeable & was able to put us into the car we wanted that day! More

by Happydriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello
Jun 24, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for the perfect 5 star rating. We greatly appreciate your business and hope you enjoy your new vehicle!

June 23, 2019

Wonderful buying experience! Very knowledgeable salesperson...friendly staff overall..would highly recommend buying a car here. This is the fourth car I have purchased here and I More

by Indynik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, John Annesi, Brian Kiehl
Jun 24, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for taking the time to leave a review! We hope you enjoy your new vehicle and look forward to working with you again in the future.

June 22, 2019

Replacement of part under warranty Let me begin by stating that I will never set foot in this dealership again. For starters, when I pulled up to the dealership there were 5 employees l More

by DR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Trombley
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback. We would be happy to speak with you further regarding your recent experience with us. Please feel free to contact Joe at (315)944-3201 or at jalberts@fuccillo.com.

June 22, 2019

Excellent service. Certified service techs. Great customer service. Beautiful showroom.. A very knowledgeable staff. I know I can always count on good service. I will More

by lhammecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Vincent Dierkes, Zak Ispahani, Clayton Geaslin, Ronny Burghart, Karen George, John Annesi
Jun 24, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review of your experience with us and our staff. We appreciate your business and look forward to assisting you again in the future with any of your vehicle needs.

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