Back

Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

Directions

By Type

1,345 Reviews of Matthews Nissan of Clay

June 21, 2019

Oil change Great job. Only negative is that the tech did not reset the ‘oil maintenance’ message on the screen so I have to get out the manual and figure it ou More

by JFANTASIA59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Jun 24, 2019 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with our team. We would be happy to assist you in resetting the message if needed. Safe travels.

June 21, 2019

Maintenance As always, amazing customer service but the new text updates and video of what was done, who it was done by and recommendations, LOVED IT! More

by haunani.sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Samantha Hall, Matt Taylor-Netzband
Jun 24, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We are happy to hear you love our new service videos and look forward to seeing you again in the future.

June 20, 2019

I'm happy with the service department. I had my oil changed as part of ny new car purchase . Everyone was peasant to deal with from the Service Writers, to the shuttle drivers. The tech More

by Driver13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
part. shuttle drivers, Andrew Trombley, Matt Taylor-Netzband
Jun 24, 2019 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We greatly appreciate your business and are glad to hear you enjoyed the new videos that our techs send out. Safe travels.

June 20, 2019

Had a good experience with fucillo nissan Peter and Brian both helped me tremendously to figure out what vehicle worked best for me. Brian spent a good amount of time letting me test drive dif More

by BRITTANIEROSE14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, Brian Kiehl
Jun 24, 2019 -

Matthews Nissan of Clay responded

Thank you for your business, the fantastic review and recommendation. We are glad to hear Brian and Peter took excellent care of you and hope you enjoy your new vehicle!

June 19, 2019

Quick, easy, painless The service was excellent. The new system they recently implemented allowed me to see exactly what the tech was working on and the issues my car had v More

by AHOFFY315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder, Andrew Trombley
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating. We are glad to hear you found our new process helpful and informative. We look forward to assisting you with any of your future vehicle needs.

June 19, 2019

You can place your trust in them. We are on our 3rd lease from Fuccillo Nissan and have overall been very happy with our experience. The staff is always friendly, patient and courteou More

by JULIE.ASMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson, Edward Murray, Andrew Trombley, Steffanie Bergman
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating and for your repeat business. We hope you enjoy your new vehicle and look forward to seeing you again when you are ready for vehicle number 4 from us.

June 18, 2019

Great buying experience Went to Fuccillo to look at a pre owned Nissan Rogue I saw advertised. Was greeted by Peter. He was great and informative. Test drove it and loved More

by CROBSON64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for the excellent review. We hope you enjoy your new Rogue.

June 16, 2019

Always an amazing experience! The staff at Nissan is always so courteous and friendly. Also the waiting area is comfortable to wait while your car is being worked on. More

by jlenad09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback and for the great review. We appreciate you choosing to service your vehicle with our shop and look forward to working with you again in the future.

June 14, 2019

Smooth & Seamless My title says it all. My experience, this is my 2nd vehicle through Fuccillo, was smooth and seamless. The friendly staff make you feel comfortable an More

by Mtkerlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, Andrew Trombley, Nick Kane
Jul 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your repeat business and congratulations on the new vehicle! We hope you enjoy your new vehicle and look forward to working with you again in the future.

June 14, 2019

Great Service writer Andrew Trombley After my great service on my Pathfinder I left the dealership for home. Once home I found my hood latch was stuck in the open position. Called spoke More

by larry89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Matt Taylor-Netzband
Jun 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the excellent review and feedback of your experience with Andrew. We look forward to assisting you in the future with any of your future vehicle needs. Safe travels.

...
52
...