Back

Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

Directions

By Type

1,345 Reviews of Matthews Nissan of Clay

June 09, 2019

Awesome! Everyone was efficient and pleasant. Love the little video of the inspection Andrew (one of them) did of my car. The waiting area was fine. More

by jeanne.o.brownJeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Jun 13, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We greatly appreciate you choosing to service your vehicle at our dealership and look forward to seeing you again in the future.

June 08, 2019

Dismissed as a customer as soon as I signed paperwork. First off. I love my new car. Issues I had were the salesman knew nothing about the car or questions I had about the car. In “selling” the car to me m More

by Muthman24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember others names. , Will Johnson
Jun 13, 2019 -

Matthews Nissan of Clay responded

Thank you for leaving your feedback. We would be happy to discuss your concerns with you in more detail as this is not at all how we like to conduct business. Please contact Joe at (315)944-3201 or at jalberts@fuccillo.com.

June 08, 2019

The dealership is like visiting family! Dealership is so helpful and kind. Sales personal are awesome !! Same goes for the people in the service department! I will continue to use this deale More

by denisebrady54
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello
Jun 13, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We appreciate you choosing to do business with our dealership and look forward to seeing you again in the future.

June 08, 2019

Very bad I failed my inspection because i was told that the back brakes were put on backwards and that i had to pay $89 to switch them so i could pass inspecti More

by MANDARINO334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Trombley
Jun 13, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback. The pads on your vehicle were installed incorrectly, meaning they would not be functioning incorrectly which causes the vehicle to fail inspection. We would be happy to speak with you further to address your concerns further and answer any questions you may have. Please contact Joe at (315)944-3201 or at jalberts@fuccillo.com.

June 08, 2019

Exceeds expectations Scheduled service quickly, took my vehicle in immediately, kept me updated on progress and delivered it ahead of their promised time. Waiting area was More

by JAZZYBASSBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant recall who assisted me.
Jun 13, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star review! We are glad to hear we exceeded your expectations and offered a 5 star worthy experience. We hope to see you again in the future. Safe travels.

June 06, 2019

Quick, Easy, and Friendly The service I received was free as part of a deal when I purchased a new Nissan Sentra earlier this year. They had called me to make sure I received m More

by Skidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Jun 13, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for taking the time to leave your feedback. We hope you continue to enjoy your new Sentra and look forward to seeing you back again for your next free service visit.

June 05, 2019

Love everyone here ! Everyone is always super helpful and friendly when I come into the dealership. They make my experience at fuccillo awesome every time! I always recomm More

by SCVIENNE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muhamad Ashkar, Zak Ispahani, Andrew Trombley, Samantha Hall
Jun 13, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for your loyalty to our dealership. We look forward to seeing you again in the future.

June 05, 2019

Great experience! I have to say the people employed here are all very nice and helpful! They did their best to make a great deal. Special thanks to my salesman, Will More

by KMECCAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Johnson
Jun 13, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star review and for your business! We hope you enjoy your new vehicle!

June 04, 2019

Over priced Asked for an estimate was quoted 721 called another Nissan dealer same job gonna cost $428. I don't like the feeling your getting totally ripped off b More

by DAVEDIORIO76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Trombley
Jun 13, 2019 -

Matthews Nissan of Clay responded

Hi David - Thank you for your feedback. We’d be happy to speak with you regarding your concerns on pricing. Please feel free to contact Joe at (315)944-3201

June 04, 2019

Another great experience! Mandel is such a great guy! I have worked with him for my last few leases and feel so comfortable with him. I had to bring my 2 year old grandson with More

by DIANEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson
Jun 13, 2019 -

Matthews Nissan of Clay responded

Thank you for your repeat business and for taking the time to leave the perfect 5 star review. We hope you continue to enjoy your new Rogue and look forward to working with you again when you are ready for your next vehicle.

...
54
...