
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Awesome! Everyone was efficient and pleasant. Love the little video of the inspection Andrew (one of them) did of my car. The waiting area was fine. Everyone was efficient and pleasant. Love the little video of the inspection Andrew (one of them) did of my car. The waiting area was fine. More
Dismissed as a customer as soon as I signed paperwork. First off. I love my new car. Issues I had were the salesman knew nothing about the car or questions I had about the car. In “selling” the car to me m First off. I love my new car. Issues I had were the salesman knew nothing about the car or questions I had about the car. In “selling” the car to me my salesman’s pitch was if I didn’t buy it I basically was stupid. He threw out slot of lies to get me to talk the deal with them and fill out paperwork. Then once it went to finance everything changed. I get they are out for commission but honesty is what will get people to come back. More
The dealership is like visiting family! Dealership is so helpful and kind. Sales personal are awesome !! Same goes for the people in the service department! I will continue to use this deale Dealership is so helpful and kind. Sales personal are awesome !! Same goes for the people in the service department! I will continue to use this dealership!! More
Very bad I failed my inspection because i was told that the back brakes were put on backwards and that i had to pay $89 to switch them so i could pass inspecti I failed my inspection because i was told that the back brakes were put on backwards and that i had to pay $89 to switch them so i could pass inspection. I was told by 7 mechanics that rear disc brakes cant be put on backwards. I feel i was lied to More
Exceeds expectations Scheduled service quickly, took my vehicle in immediately, kept me updated on progress and delivered it ahead of their promised time. Waiting area was Scheduled service quickly, took my vehicle in immediately, kept me updated on progress and delivered it ahead of their promised time. Waiting area was comfortable and offered unexpected amenities. More
Quick, Easy, and Friendly The service I received was free as part of a deal when I purchased a new Nissan Sentra earlier this year. They had called me to make sure I received m The service I received was free as part of a deal when I purchased a new Nissan Sentra earlier this year. They had called me to make sure I received my free services and schedule the appointment, and everything was handled quickly and efficiently as soon as I arrived. The video of the inspection was a nice and reassuring touch. More
Love everyone here ! Everyone is always super helpful and friendly when I come into the dealership. They make my experience at fuccillo awesome every time! I always recomm Everyone is always super helpful and friendly when I come into the dealership. They make my experience at fuccillo awesome every time! I always recommend Fuccillo to all my friends and family!! Thanks again guys! More
Great experience! I have to say the people employed here are all very nice and helpful! They did their best to make a great deal. Special thanks to my salesman, Will I have to say the people employed here are all very nice and helpful! They did their best to make a great deal. Special thanks to my salesman, Will Johnson! More
Over priced Asked for an estimate was quoted 721 called another Nissan dealer same job gonna cost $428. I don't like the feeling your getting totally ripped off b Asked for an estimate was quoted 721 called another Nissan dealer same job gonna cost $428. I don't like the feeling your getting totally ripped off by the dealer of all places to go. Been a loyal Nissan customer since 1998 and for the first time feel betrayed. I may not have purchased my vehicle at this dealership but come on should be this big of a difference between dealers on price. Needless to say will not give them the pleasure of my vehicle purchases in the future and am up in the air on giving regular maintenance service in the future. More
Another great experience! Mandel is such a great guy! I have worked with him for my last few leases and feel so comfortable with him. I had to bring my 2 year old grandson with Mandel is such a great guy! I have worked with him for my last few leases and feel so comfortable with him. I had to bring my 2 year old grandson with me at the beginning and Mandel was SO good with him. Once we got to choosing my vehicle , he was knowledgeable and very helpful. I decided to lease another Rogue and he walked me through the differences of my current model and the upgraded model. So glad I upgraded. Love my new car ! More