
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Overall a very good experience. Sam was very knowledgeable and made the whole experience easy. He explained everything, took his time with us, the place was very busy and we still go Sam was very knowledgeable and made the whole experience easy. He explained everything, took his time with us, the place was very busy and we still got in and out very quickly. More
Could have done this at home The gentleman at the Service Desk told me that to replace the fuel door spring required disassemble of that area of the vehicle. The fuel door ne The gentleman at the Service Desk told me that to replace the fuel door spring required disassemble of that area of the vehicle. The fuel door never closed snuggly since we got the car and was assured that when the part came in...?...we would be called and it would be repaired. That never happened. Actually the replacement spring just snapped in. Bill was over $120. More
Worst dealer of all time They fix something, then it breaks, then you pay to fix it again, and guess what happens... you got it... it breaks again. Non stop repairs for thousa They fix something, then it breaks, then you pay to fix it again, and guess what happens... you got it... it breaks again. Non stop repairs for thousands of dollars and never can trust that it’s actually fixed. Not to mention that play xxxx propaganda non stop in their showroom. More
Computer update due to recall & oil change Extremely impressed!! Was greeted immediately Samantha. Very pleasant and eager to take care of any issues. I felt very comfortable talking with he Extremely impressed!! Was greeted immediately Samantha. Very pleasant and eager to take care of any issues. I felt very comfortable talking with her. She was very precise in explaining how short or long of a wait I would have depending on whether it needed only an update or a reinstall. Offered to take my phone number and keep me apprised of any information that became available to me. She followed through with the calls!! Next time I bring my Rogue in for service, I’m hoping I get to work wisher once again!! More
Nys inspection, Oil change, and Tire rotation I have given the highest rating possible, because the service was excellent, the service advisor was welcoming, and very thorough, and just a great ex I have given the highest rating possible, because the service was excellent, the service advisor was welcoming, and very thorough, and just a great experience overall. More
A wonderful dealership and an awesome salesman. We had a salesperson named Sam Ryder he was very kind professional and made us feel great about our whole visit. From start to finish he was the type We had a salesperson named Sam Ryder he was very kind professional and made us feel great about our whole visit. From start to finish he was the type of salesmen you always wish you had when shopping for a new automobile Very happy and pleased that we came to Billy s House Of Huge. More
I had a very good experience. My sales guy Peter was great. I was able to get a new car with a good lease. My sales person was attentive but not pushy and very helpful. I would recommend him to anyone. I had p I was able to get a new car with a good lease. My sales person was attentive but not pushy and very helpful. I would recommend him to anyone. I had previously used Fuccillo for service and love Rom and Clay. But now getting my new car just convinced me even more that this is a great dealership. More
Easy and smooth process Did a lot of shopping around online while still located in Boston. Settled in looking here and one other dealerships and was so happy to have settled Did a lot of shopping around online while still located in Boston. Settled in looking here and one other dealerships and was so happy to have settled on fuccillo. I got the car that I wanted and the sales representative and the whole fuccillo team did their best to get me a great deal. More
Very nice atmosphere and employees The title of my car took a while to come in but even still I’d recommend this place to everyone. The customer service was excellent and they work with The title of my car took a while to come in but even still I’d recommend this place to everyone. The customer service was excellent and they work with me as well as they could even though I was probably a difficult customer since I had no credit etc. More
Fast and informative Our salesman, Sam knew his stuff. He was very friendly and helpful. I’d go back again for our next vehicle. I’ll recommend Fucillo Nissan to anyone th Our salesman, Sam knew his stuff. He was very friendly and helpful. I’d go back again for our next vehicle. I’ll recommend Fucillo Nissan to anyone that asks More