
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Customers time is important Transmission issue less than 1 month after it was rebuilt. Part ordered which means another service appt has to be made. Time is important.a Transmission issue less than 1 month after it was rebuilt. Part ordered which means another service appt has to be made. Time is important.a More
Good experience Went out of the way to get me in fast (same time I drove up) to fix a silly exhaust clamp that was broken loose and rattling. Inexpensive, too. Went out of the way to get me in fast (same time I drove up) to fix a silly exhaust clamp that was broken loose and rattling. Inexpensive, too. More
Wonderful Out service rep was amazing she was so helpful and wonderful to work with..samantha went above and beyond to make sure everything was well taken care Out service rep was amazing she was so helpful and wonderful to work with..samantha went above and beyond to make sure everything was well taken care of..explained everything and was very kind and polite..she definitely contributed to our decision to return to fuccillo when we are ready for another vechile..she certainly is an asset to your dealership. Although we have never had a bad experience at your dealership she certainly made our service experience a great experience. I would give her 10 stars if I could... More
Excellent service I took my Nissan Pathfinder in for its first oil change. I was greeted by the friendly staff and checked in. I loved the text updates and inspection v I took my Nissan Pathfinder in for its first oil change. I was greeted by the friendly staff and checked in. I loved the text updates and inspection video, so while I was waiting I knew exactly what was going on with my vehicle! The process was great from start to finish! More
3rd time is the charm This is my 4th Nissan and my 3rd lease at Fuscillo and I feel it gets easier each time. Happy with the new lease and the service that I receive from Z This is my 4th Nissan and my 3rd lease at Fuscillo and I feel it gets easier each time. Happy with the new lease and the service that I receive from Zak. Any time that I’ve had a problem I’ve been able to be seen for maintenance that day and it’s usually something very easy and I’m in and out that’s why I’ve continue to lease a Nissan. More
Nissan family This Rogue is my third and all from Fucillo Mandell Robinson has been my salesman for all three and he’s the best. I highly recommend this dealership. This Rogue is my third and all from Fucillo Mandell Robinson has been my salesman for all three and he’s the best. I highly recommend this dealership. More
runs good runs like new, good service and very friendly.was done on time,liked the video when they checked my Rogue and explained what it needed. runs like new, good service and very friendly.was done on time,liked the video when they checked my Rogue and explained what it needed. More
Great with warranty parts They looked at noise in front and told me I needed break pads and rotors for $ 410 for front and $ 410 for back. I did breaks myself for free labor a They looked at noise in front and told me I needed break pads and rotors for $ 410 for front and $ 410 for back. I did breaks myself for free labor and DID NOT need rotors More
I felt like family! I stopped in the dealershipjust to check out prices of nissan rogue sv lease vs buy.. (i had received a personal email earlier in the day from Joe Alb I stopped in the dealershipjust to check out prices of nissan rogue sv lease vs buy.. (i had received a personal email earlier in the day from Joe Alberts encouraged me to stop in response to my email inquiry) I worked with salesman Sam Ryder and another rep nicknamed “moody) they were both knowledgeable and Sam spent a lot of time with me making sure I understood everything g and then took me out in different models . Everyone I spoke with at the dealership was personable and I felt like I was part of the Nissan family! I ended up leasing my Nissan Rogue that day and I couldn’t be happier with my choice ! More
The entire process was stress free. Peter Ciambriello is a real professional gentleman. He was my sales person 3 years ago and kept in touch with me for 3 entire years! Who does that? Peter Ciambriello is a real professional gentleman. He was my sales person 3 years ago and kept in touch with me for 3 entire years! Who does that? He became a casual friend on Facebook and we occasionally exchanged updates on what was going on. When I decided to get another car/suv, I knew I would go to Peter. Peter is honest, thoughtful, enthusiastic and knowledgeable. In the end we decided on my second Rogue and 4th consecutive Nissan. The entire process was stress free! More