Matthews Nissan of Clay

It was a good experience better than Adams fuccillo The amount of time it took from time we agreed to purchase vehicle to the time we left to long find a way to shorten it The amount of time it took from time we agreed to purchase vehicle to the time we left to long find a way to shorten it More

Second replacement of Rogue rear hatch lock I am upset that the rear hatch lock on 2014 Rogue broke 2 tines in 14 months. I was charged over $300 to fix same both times. After second replaceme I am upset that the rear hatch lock on 2014 Rogue broke 2 tines in 14 months. I was charged over $300 to fix same both times. After second replacement I contacted Nissan Consumer Affairs to complain that this part obviously has a flaw and requested reimbursement. They did in fact reimburse me for all but $100 labor charge. I then asked Fucillo dealership to reimburse me for labor charge to “make things right” for a customer whi has owned 3 Nissans over the past 8 years. They refused. I believe dealership should stand up for product they are selling. Will not go back to dealership ever again. More

New lease The staff at Fuccillo was professional, courteous and worked with me to get me a deal I was happy with. I would highly recommend my salesperson, Mande The staff at Fuccillo was professional, courteous and worked with me to get me a deal I was happy with. I would highly recommend my salesperson, Mandell, and this dealership to my family and friends. More

Inspection I brought my leased 2018 Rogue in for an oil change and inspection. Staff was courteous . I had to wait about an hour and a half which is long but I I brought my leased 2018 Rogue in for an oil change and inspection. Staff was courteous . I had to wait about an hour and a half which is long but I got it done and I am happy. More

Bought a new Nissan Rouge Great salesman.. Did not feel pressured to buy a vehicle that day.. Its my 4 th Nissan and I really enjoyed my buying experience!! Definitely would Great salesman.. Did not feel pressured to buy a vehicle that day.. Its my 4 th Nissan and I really enjoyed my buying experience!! Definitely would return More

The Best Service! EVERYONE who works there has as their goal to give me the best possible service- ever! Fromsericing my car, to answering my questions to shopping for EVERYONE who works there has as their goal to give me the best possible service- ever! Fromsericing my car, to answering my questions to shopping for my next Nissan! More

Sam and Vince I was very pleased and excited to get my new car. Sam went above and beyond his sales ability . He is more than just an asset to your facility. He is I was very pleased and excited to get my new car. Sam went above and beyond his sales ability . He is more than just an asset to your facility. He is caring, easy to talk to and worked a great deal with Vince . I couldn’t ask any more of Sam. You are lucky to have him be part of your team. He is polite and had all my paperwork done when it was time to close the deal. Both Vince and Sam sat with me and answered all my questions. I left feeling a valued customer and safe in my new car . It was a pleasure doing business with you and will see you in 3 years. More

Great experience The entire team was beyond patient and extremely efficient. We have purchased multiple vehicles with Mandel and he has always been great! Thank you so The entire team was beyond patient and extremely efficient. We have purchased multiple vehicles with Mandel and he has always been great! Thank you so much! More

first service for my leased Pathfinder - oil change/tire rot Ron greeted us when we walked in, he was professional, kindly answered my concerns regarding my Pathfinder. After the oil was changed, my tires rotate Ron greeted us when we walked in, he was professional, kindly answered my concerns regarding my Pathfinder. After the oil was changed, my tires rotated, and the outside of my Pathfinder washed, Ron took the time to walk me back to my vehicle to answer a question I had regarding the auto/lock regarding four wheel drive. I also found the waiting room to be very comfortable while I was waiting for my service on my Pathfinder. More

Everyone was helpful My credit was not that great they worked with me and help me get a wonderful car. Everyone was so helpful. Service was great got a car I really like My credit was not that great they worked with me and help me get a wonderful car. Everyone was so helpful. Service was great got a car I really like More