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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

March 17, 2019

Nice People Very friendly atmosphere and outstanding restrooms. Only place I’ve ever seen with tv screens in the restrooms. Staff is friendly and professional. My More

by IRONSLEDED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kane
Mar 18, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback and for the awesome review. We hope you enjoy your new vehicle!

March 15, 2019

my Nissan experience I spent 3 1/2 hours there in both Tuesday and Thursday. I understand on Tuesday deciding which car but 3 1/2 hours to pick it up? And then less than a More

by KOSBORNE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Ciambriello, Derick Millus
Mar 18, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and our apologies for the length of time spent throughout the process. As a repeat customer of ours we would love to retain you as a customer and would be happy to speak with you to discuss your concerns further. Please contact Joe at (315)944-3201 or at jalberts@fuccillo.com.

March 14, 2019

A very pleasurable experience Our salesman, Sam Ryder was fantastic. I believe the salesman is the most important part of buying a car. I would definitely recommend Sam to anyone b More

by LSTRACHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder, Jeromey House
Mar 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for your business. We hope you enjoy your new vehicle!

March 13, 2019

Quick Service is always quick and convenient. Excellent waiting area with coffee and snacks. The service advisors are always friendly and inviting. Work is More

by tina20s8
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Mar 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the review and for choosing to service your vehicle with our team. We look forward to assisting you with any of your future vehicle needs.

March 13, 2019

They took care of everything Ronny Burghart took great care of me. From the time I pulled in, while my Murano was being worked on, until I took it home. I appreciate that. More

by RNSGRIFFIN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart, Ronny Burghart
Mar 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating. We appreciate you choosing to service your vehicle with our dealership.

March 13, 2019

Warranty work done Got a part replaced under warranty. They gave me a loaner while they worked on it, took much less time than I expected. They kept me informed of what More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Matt Taylor-Netzband
Mar 14, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback and for trusting in our team to properly repair your vehicle. Safe travels.

March 13, 2019

Routine Service Kindly greeted and appropriately advised of work that needed to be conducted on my vehicle. I appreciated Andrew’s interactions with me and that the More

by tannicharico68
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Mar 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the excellent review. We appreciate your business and look forward to assisting you again in the future.

March 13, 2019

Awesome! Zak took the time to explain everything about the 2018 Nissan Kicks that we purchased and worked with us to get a great trade-in value for the car I c More

by RACHELFAYETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak Ispahani
Mar 14, 2019 -

Matthews Nissan of Clay responded

Congratulations on the new vehicle and thank you for your business. Enjoy!

March 13, 2019

Excellent Fast, friendly, great service. I didnt have to wait a long time to have my car serviced. Definately do business with them again. Excellent staff. More

by RMASTRODICASA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancyanne Barletta
Mar 14, 2019 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We appreciate your choosing to service your vehicle with us and hope to see you again in the future.

March 12, 2019

Short and Sweet Great experience with service Dept. The free coffee and snack made my morning. Steffanie B and Matt Ryan really went out of the way to facilitate all More

by ronef1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ryan, Matt Taylor-Netzband, Steffanie Bergman
Mar 13, 2019 -

Matthews Nissan of Clay responded

Thank you for your loyalty and for choosing to service your vehicle with our dealership. We appreciate the great review and look forward to seeing you again. Safe travels.

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